Posts by javena12

Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!

Click here to go to the Discord Server!

    Bought an additional server yesterday for Xbox One and have not been able to join it. It shows up in the server list but says “Cannot retrieve address” when I try to join. It is clustered to my lost island server. My lost island server is still playable, I just cannot connect to my new server I recently bought.


    Tried these steps, still can’t access server
    - Reinstalled the server

    - Restarted server multiple times

    - Checked to see if I bought correct server (Yes, it is Xbox One version)

    - Checked cluster ID (yes, it matches my main lost island server cluster ID)

    - Sent a ticket, no response