Posts by javena12

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    Bought an additional server yesterday for Xbox One and have not been able to join it. It shows up in the server list but says “Cannot retrieve address” when I try to join. It is clustered to my lost island server. My lost island server is still playable, I just cannot connect to my new server I recently bought.

    Tried these steps, still can’t access server
    - Reinstalled the server

    - Restarted server multiple times

    - Checked to see if I bought correct server (Yes, it is Xbox One version)

    - Checked cluster ID (yes, it matches my main lost island server cluster ID)

    - Sent a ticket, no response