I have contacted support, they just keep pointing me back to the page that doesn't work for me.
Maybe I am misunderstanding the instructions. When I am in my game, i hit escape to bring me to the menu that has "options" when I click into options, and hit tab, nothing happens. I have tried just hitting tab when the start menu pops up. There is nothing I can see that allows me to put in password or request admin. When i go into the game and hit tab to open up the console commands, nothing happens if i type there.
It does seem like I have a new password every time I look at the dashboard. I didn't set anything, it's just the random letters/numbers generated by the game. But they are different every time I look at it.