If you are continuing to have servers issues, please contact Nitrado Support directly either by creating a ticket or calling them.
This is a Community Support Forum. The Forum Moderators do not have access to your servers. We can ask basic questions and offer suggestions just like others in the Community are able to do. When submitting your ticket, please include any errors you may have in the logs, include some of the basic things you have done. Even include if you did a force shutdown and restart. If you don't the ticket will come back asking you to do that.
Here is the link: Support | nitrado.net
DOAGEN I am having the same issue as them but I have a steam/PC server for over a week with this issue and have already submitted a ticket and still have not heard anything from Nitrado. This is why some of us are posting on the forums.