Posts by Mcpasty84

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    This is borderline robbery. There has not been a response to my ticket in 5 days since I was told my servers are working. They are not working. Your customer service line is only open for 4 and a half hours as is, and today it's just a busy tone. Do you just take the phone off the hook when the product people are paying for doesn't work? I have been patient for over a full week. I am done being patient. My player base is almost completely gone, and 3 out of my 5 servers do not work at all. Please contact me. A simple "we're working on it" response would suffice. The lack of communication and customer service with this company is absolutely appalling. I'm really close to just requesting a full refund and ridding myself of your company and this headache for good.