Posts by dianguerrero

assasins creed

hello

At the moment the location in São Paulo is not available but I suggest you keep an eye on our social networks for any news

hello

CS is more focused on server performance, in checking that everything works fine and you don't have connection problems, they don't give support on plugins or configuration because that's what the forum or our discrod community channel is for, where you can search or post the doubts you have on any specific configuration topic.

hey

Have you already contacted the support team to check what is happening on your server?

hello

yes , you can move your server to another location, if you want you can contact our support team to request it.

hello

What is the game you have on your server ?

hello:)

Have you already tried to reinstall the app?

hello

I suggest you contact the support team again and as they told you above, explain to them everything you have already done.

You can open a ticket or via Phone or chat support.

hello

you mean transferring information via FTP ?

hello

have you already contacted the nitrado support team ?

Hello:)

Have you already contacted the support team to check your server ?

hello:)

the updates are done automatically, wait a while for it to be applied. As mentioned in the post that was shared with you, it takes some time for all servers to be fully updated.

If it doesn't update or you encounter a failure after the update, you can contact the support team to find out what's going on.

hello

I suggest you contact the nitrado support team to investigate what is going on.

hello

check your internet connection and I suggest you contact the support team to check what is happening on your server

hello

I suggest you contact the support team to check what is going on and also contact your bank to make sure there is no problem with the payment.

hello

Refunds are assigned depending on the server time remaining and take 5 to 10 business days to return to your payment method.

Tickets are answered as quickly as possible so we thank you for your patience, if you have questions about how your ticket is going you can also contact us through phone support or chat support.

hello

I suggest you contact the support team, you can open a ticket so they can check what is going on in your server

hello

if you want to start your server as if it was new you can reinstall it and everything will go to default

hello

make sure you have automatic renewal disabled to be able to change the number of slots.

hello

what do you mean by "adjust this"?

Could you put more information about what you are trying to do ?