Posts by Bigdrewskii

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:

    I have open tickets and they have been open for a few days now with no response . Usually I get a quick response within a day. I understand that they're doing their job and they're also doing what they can, it's just getting old very quickly. Do you know whats going on with the NY servers? Why do they have constant issues?

    Is it possible for Nitrado to change the hosted location after we had already purchased the server? All of my servers are hosted in NY and at least once a week we have issues with connectivity. We do the log check to make sure it is not on our end but when we do have an issue we can't do anything about it except wait. I understand patience is virtue but once a week is getting old and I am losing players. They are becoming impatient with us which I understand. Who wants to play on a cluster that constantly has issues? I am wondering because NY is apparently not a good host location.