Posts by FreshData

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:

    Agreed, My server is open to the public (not password protected) and there are a handful toxic people whom keep playing on the server that deserve to be banned. A few bad apples is all it takes to ruin a good thing..

    I had that happen a few days ago; even though you already restored try restoring to a different restore point... and it should work. at least it did for me... But now 3 days later my server wont start. It just shuts down 30 seconds after it starts, Nitrado also tried changing my server hardware and it didn't help either.....this is beyond ridiculous.

    My location is NY as well, However my web interface is still accessible. But when I try to restart my server it will just shutdown after about 20 seconds. And it has been doing this for a couple hours as far as I know.

    My server keeps shutting down, even after I manually restart it. Is this happening to you guys as well?

    I contacted Nitrado about this a couple days ago and their main goto excuse is "Your server name has to many characters in it, or special characters" But i have tried using an actual server name that follows their guidelines and it still happens. So its coming across as a BS excuse...

    Then the other day I was unable to access my server or web interface and my server was down. I created a support ticked and they got back to me a day later saying "We see your server is back up and running now, if you need any further assistance please let us know"

    Then you reply asking for reasons, and you get no reply....

    If nitrado is doing maintenance let us know! the servers shutting down affects our server population/community and makes good Admins look like donkeys. FIX YOUR S*IT

    I was informed my server got shut down and needed to be restarted. After I restarted the server it kept shutting down right away on its own? Each time I restarted the server it shut down again.. It happened 4 times in a row. If Nitrado is doing maintenance or something they should let us know so we can announce it to our Followers/Community!!!!

    Anyone else having this issue or a way to fix this?

    Okay so last night I performed a server back up to a save point from 2 days ago.

    1) I stopped the server & waited a few minutes
    2) I selected the server back up date I wanted.
    3) Let the server start, restart, stop and load the server backup date selected.
    4) once the server started everything appeared fine... However once moving my character around and looting for 10 minutes I had to log off for a bit. Once I rejoined the server it started me back at the Same Server Backup location and with none of the loot I had just looted. My friends and other server users were experiencing the same issue...
    5) Why would this happen and is there a fix?

    I ended up restoring the server to another backup point that was 24 hours after the original once I selected and everything worked fine?.... Just curious as to why it wasn't initially working? Also can us server owners/admins create our own Server Backup restore points?

    Its been showing off. No one could connect to the server and I could not access my web interface. Nitrados resolution to me since it fixed its self was nothing of use to prevent this from happening in the future. They just said "We checked your server and see that its resolved now and our help is no longer required"

    It appears to have fixed its self, but this keeps happening every so often. Its a HUGE pain in the ass... specially when someone is trying very hard to get the server populated. I had it up to 55 People the last 3 days and then just now it crashed and went down to 0

    So this config didn't work for you? Can anyone provide me with a really good 24/7 daylight setup (no weird night time dusk/dawn sh*t going on.)

    And is there anymore information about editing the configs what we can and can't do and how to set things up?

    I would like to change my server to having restarts every 6 hours too if I can get a custom message to work