Posts by BlackGrumycat

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:

    its probably not a thing of changing any server settings, its more a thing of how to knock out correctly. There are 2 things you may know as you are not new to ark, but i will still mention them.

    1: crossbow tranq arrows tick 5 sec after you hit the target - so you shoot count to 5 and shoot again to gain the most torpor for you arrow count - darts are 7 sec if i am correct

    this way you put less harm to the dino but still get the max torpor out of your arrows/darts

    2: yes some dinos get killed (i.e. dire bear) if you use a crossbow and pump it full of arrows as quickly as possible, but some bears have lower HP stat than others so shooting slow can help

    some mods as awesome spyglass (sadly for you its a mod) make it easier for you, bec. you see the HP and torpor all the time, but you can check the dinos HP and torpor with a magnifying glass (this is vanilla) if the dino is trapped and is in torpor-run (I guess above 75% torpor they start running) also you can sacrifice yourself or drag a dino corpse to the dino if its a carnivore, it meight harvest the body and will heal 100%. Snow owl you can use also for healing mid tame/tranq.

    So to answer you question, above: No I would not recommend messing around with those mutiplyers you asked for. I did it never and had never any issues.

    If you want to be 100% save use a better longneck with shocking tranq darts - they are the most potent tranqs in the vanilla game. I think dododex have also a form where you can fill in your weapons damage and get a result how many darts/arrows you need or if there is a chance of kiling the tame.

    Hope it helped.


    I think this message when you cant join server bec. mod version mismatch is missleading, so far from my experience was the server always up to date, but steam was AS ALWAYS too slow or didnt updated the mods on your client. Sometimes I even have to unsubscribe/resubscribe to the updated mod. Try closing/restarting steam and wait after restart I would say at least 10min before you do the unsubscribe. Sometimes I get the update this way.

    Its always a pleasure.

    Most good big mods have a announcement channel where they post upcoming updates or when they get pushed out. You can set a webhook to that channel to your discord server and get an announcment from the mod discord once they post it.

    Hope it helped


    The map name will eventually appear as you have pointed out.

    During a server reboot, and if it is not fully up this information is not available. Once the server is fully on and running on the backend sends a notice, and then the web is updated.

    It also appears on the Services page for all server. Same thing though, it only appears once server is up and stable.

    I see... webinterface can only pull the information once fully up.

    I assume I need to live with that, or is there any chance to make the map name visible when I most need it - during server config.

    looks like im learning my IPs than XD


    I noticed, yeah in different server state, the map name is displayerd or not displayed under the header.

    server running

    server restarting or stopped for changes

    Seems like it's ok when the server is up and running nicely, but when I'm in the settings and server is stopped, its not.

    But here it's most needed.

    As a German, my OCD has been triggered and I demand consistency!!!! Just kidding ;)

    I would appreciate it very much if this mapindicator was the same everywhere and everytime, thank you very much.

    greetings cat


    I don't know if its the right place to ask, but I just give it a try.

    I'm currently managing 6 ARK servers in a cluster and with most of the webinterface I agree. It does it's job, period.

    What bothers me, is that I constantly lose track of which map I'm working on, when I change settings between servers or add a new map.

    Then I have to look in the genaral settings or in my ini settings to see which map I am actually working on. Mostly it happens when I'm interrupted while working on the server.

    This happens so often, especially when I have to restart or stop the server in between to test settings.

    It would be really great if always (no matter on which page / which setting you are: general, expert mode, mods, ...) the map name would be visible in the upper left corner.

    Or somewhere else. Regardless, the point is that you always get it displayed.

    That would be a great help for me, thank you.

    Have a great day, and thanks for the good support in the past.

    Greetings Cat

    Oone may correct me, but from my experience, is this an automated process - nitrado ofc needs to wait until the latest server version will be rolled out.

    I had once the message on to of my sever webinterface - that there is an issue and the servers will be automaticly resatrt and run the newest version when they have it.


    Please contact Nitrado Support if you wish to find out more information about Hang Detected. They have access to your server.

    As a side note, others w/nitrado or other hosts have been reporting what you mention for this particular map. But some like myself have ran this map since day 1 with no issues. Seems to be random.


    thanks for the quick answer, I opened a support ticket.


    Hello there,

    I rented 4 servers here a while ago and beside the 10 slot server that was once stuck in a restart loop (which was nicely fixed by switching to another mashine, by one of your supportes via sky) i never had any bad issues - beside my low experience in the beginning XD

    so far so good - around christmas I reinstalled one of the 16 slot servers and switched to the new Lost Island map. And i also set up all the other servers in a cluster with exact the same settings and mods. All have active event on. All work nicely ... but

    The Lost Island server seems to hang up itself maybe once or twice a day. I have only one log about this, because I was confused the first few times it happend and restarted the server right away after i got kicked. Because I wasn't able to rejoin but the server seemed still "alive".

    It's not the end of the world, but the max 15min rollback is nothing you want to experience randomly.

    I can't wrap my head around that why this is happening, cause all servers have a copy paste of the original *.ini files beside the needed changes in servername, thast all. All have the same mods and all work without any issues, except the Lost Island server.

    I have nothing regarding to the !!!HANG DETECTED!!! event in the crashstack tab, sure there is one but it is from the 26th Dec.

    This is it:

    ( LowLevelFatalError [File:F:\build\ActiveEvent\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

    Ran out of memory allocating 1638400 bytes with alignment 0 )

    The hang happend on 30th Dec and sadly I cliced on download log file, but i got an epty log file, guess it is because i downloaded it after the server resarted...

    Please help me to find the issue, thanks in advance and have a happy new year since I expect any respond from you kind guys not a day before new years eve.

    Till than, bye

    ps: you can also answer in German - but I thought it was better to ask in english, sorry about screwing up that language maybe XD

    they may put the server IP (with query port at end) in the steam server list as a favorite, and you may check if your server is set to automatic restart if an update is qued...

    In Steam (top left) click on VIEW - SERVERS - than bottom down ADD SERVER ... add the server IP from the nitrado webinterface 12.345.678.910:XXXXX <- add here the query port

    if added, klick on refresh, server should show up with its name and is shown in ark in the favorites, but you can also start the game from that serverlist in steam by doubleclicking on the said server. Game will launch and attempt to join the said server.

    If the server is running without the current patch and your friends have it already (because steam downloads and installs updates automatically by default if the game is not running), they get usually this message.

    Current Version: v678.20 - 09/08/2021

    • Fixed some incorrect volumes in Mission Zones
    • Fixed a bug where Mini-HLNA emotes didn't play for female characters
    • Fixed a bug where Mantis was not able to harvest with tools

    voila, fixed ... hopefully XD

    v326.13 - 04/23/2021

    - Fixed multiple level-design related bugs such as holes, floating foliage, incorrect volumes, etc.

    - Server config value: "AllowCaveBuildingPvP=false" now supports blocking building in caves on Aberration, Extinction, Genesis Part 1, and Crystal Isles in preparation for Conquest server launch.

    Try to put this line AllowCaveBuildingPvP=false in your gameusersettings.ini in expert mode. Dunoo if it works on your map.