Posts by witman2468

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

  • Procon Layer Stuck in "Restart" phase, unable to connect with Procon/FTP Client

    @monster _cookie


    i talked to an owner of another server, they are having no issues right now so i think Nitrado's servers are just struggling.


    hope there's a solution soon, or else i may request a refund on my order and take my money somewhere else



    ____________________________

    Update#2


    up to 4 hours now without layer connnection


    Reinstalled BF4 via the Web interface, still no luck in fixing the server.


    Talked to support, they informed me they could not restart or end the server layer. seems kinda lazy considering they host it and I have no ability to modify it outside of restarting it and removing it.


    SOMEONE has to be in control of the the layer, right???

  • Procon Layer Stuck in "Restart" phase, unable to connect with Procon/FTP Client

    Hi,


    I restarted my Procon Layer to load new plugins and it has been stuck with the same message for a 1.5 hours:


    "The Procon Layer is now being restarted, this can take a few minutes."


    during this time neither the Procon client or the FTP client are able to connect to the Server Procon Layer.


    I tried restarting the server, and stopping/restarting the server, but i am still unable to connect to the Procon Layer.


    Any advice on ways to interrupt the process or diagnose the issue is appreciated.


    Thanks



    Edit1:

    Action: attempted to restore a server backup from before the Procon Layer Restart was requested

    Result: Server configuration reset accordingly, no change in Procon Layer Status