How do I change my Nitrado password?
Posts by kaleb8166
Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!
-
-
I cant change my sever name? The thing to change does not pop up why is this?
-
After talking with some others and support over the phone. I have tried a couple things and found that during my purchases the server processing part of the order may have been interrupted, by connection issues, closing the app to fast or trying to start a new order before the first finished. While it was confirmed that MS got their money, the rest of the transaction failed to go through. I purchased two more servers, waiting each time for the order to go through and waiting for it to come up in my account before trying the next. This was done successfully. The fastest way I see to fix this solution so far is to try to order and again, make sure it goes through then ask MS for your previous orders to be refunded. The other way, which I discussed with support over the phone is to have them give you a code for a server setup that you've already paid for so you can gain access to your new server, while they get their money from Microsoft. However, the number of codes the support team has in limited.
This is what I've found so far, hope this helps.
I’m gonna try this but how do I refund it?
-
I’ve been going through the same issue it’s been over 2 weeks
-
No I haven’t got it yet but it says wait 24 hours so I have like an hour left so I’ll let you know but this is terrible I payed money and don’t get my server like cmon
-
My server is found but cant connect to it im thinking of getting my money back.
I want to get my money back but how do I do it
-
Are u doing it on Xbox or pc
-
Is it not showing so u can’t do anything to the server?
-
How do I make a ticket
-
I ordered it through Xbox it just hasn’t came up yet in my server list
-
Ok thank you
-
Well I can’t find it my server list the payment went through and I ant even like start the server because it is not showing up
-
I bought my server and the payment went through but it is not showing up in my server list how do I fix this?
-
Hi I’m having the same proplem did you figure it out?
