Posts by bobathefatt

Log into your account and head over to "My support requests" and mark the excessive ones as solved.

What Game is this about? I would assume its ark because you mentioned cluster?

Did you create a ticket?

They'll get back to you as soon as possible.

Did it work before? -> If so look into your logs and tell us what the shootergame / shootergame_last logfiles show. Or if there is a file called .crashstack

You can't restore backups for the game anymore. Only the support can do that.

You have wait for them to restore a backup. And also you should only use one ticket right now. Could cause confusion and get your server restored multiple times.

Any of them maybe not compatible?

Quote from marqpaul73

Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.

Could you elaborate a bit more of what you did before this started?

Contact the support for this one.

Quote from MrKrazybones

Running version 329.6 16 slot server with Genesis 2 no mods after about 2 hours of uptime my server crashed displaying the following:

LowLevelFatalError [File:E:\build\GEN2DLC\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

Ran out of memory allocating 65536 bytes with alignment 0

VERSION: 329.6

KERNELBASE.dll!UnknownFunction (0x00007ffcf94c4c48) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff60457d6aa) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff60454a989) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff60456f898) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604570672) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604570c85) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff6029ca5e5) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff6034be122) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff6034be1b9) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604d7947d) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604c6f2c8) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604c6f712) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604c6fb9e) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604c6da00) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604c6ce9c) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604a477e4) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604a47443) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604a40f4b) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604a40c7a) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff602de3547) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604a3e201) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604b95ac8) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff602a0943b) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604d22cf8) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff603408107) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff6033d89f6) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604d19dda) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604cf87f6) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604cf41dc) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff60339d177) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff604b07a93) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff60338d5b8) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff6029c46a8) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff6029c11bb) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff6029c64aa) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff6029c65f9) + 0 bytes [UnknownFile:0]

ShooterGameServer.exe!UnknownFunction (0x00007ff605b8c649) + 0 bytes [UnknownFile:0]

KERNEL32.DLL!UnknownFunction (0x00007ffcfbb084d4) + 0 bytes [UnknownFile:0]

ntdll.dll!UnknownFunction (0x00007ffcfc35e8b1) + 0 bytes [UnknownFile:0]

ntdll.dll!UnknownFunction (0x00007ffcfc35e8b1) + 0 bytes [UnknownFile:0]

慌瑳删浥瑯⁥畆据楴湯䐠獥牴祯桃牡敧畂晦䵟汵楴慣瑳਍

Its getting better, last night it was crashing every 10 minutes

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You need to contact support for this.

Any mods installed?

I thought it might be a space issue but that's not it. But as far as I could see you've uploaded it already.

Quote from venicinoyan

sorry i dont understand what i am have to do this is the filezilla server and rhsusaf mod has 752.911 byte but the server file has 722.573 is that what you wanted

Yes try english please. There is a known bug which causes the server to crash sometimes if it is set on other languages. English seems to be the only language that does not crash. ^^'

Need to wait for a patch for the game.

Which language was set in the general settings?

Servers tend to take time until they are fully started.

Quote from RookHazed

I've been trying to access my web interface but everytime I click to open it a message saying "Oops... An error occurred" pops up, it says to wait a few minutes and try again but it has been 2 hours and its still not opening. Is there any reason this is happening or is there any way I can help it?

You need to contact the support for this. They can fix this.

Quote from Deadlysniper492

I Am Trying To Bring Up A Genesis Part 2 I Just Bought A Map And Im Trying To Open IT And It and it says what Do I Do?

Oops... An error occurred

If this is a temporary issue, please wait a few minutes and try it again. If the issue still exists, please contact our support team.

Hostsystem not ready or offline, please try again later.

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If you can't access your webinterface tho, then you need to contact the support.

It could be a setting from the DLC as far as I can tell from your responses.

Maybe try opening a thread with the same question in the Ark forum?

I meant open the nitrado webinterface for your server and go to the File Brower in there. There is a yellow questionmark next to your arma3 folder there and you can measure how big your installation is.

DOAGEN that is an error message from his client not the server.

Dypsyk Launch the game in english please. The game has difficulties to launch in other languages right now.

Can you open the File browser and click the yellow question mark to get the directory size. Post that in here please.