Posts by CariousCarcajou

Quote from AkatoshNexus

So For some reason when I choose the map and cell images to upload for my custom map, they are not doing so.

I have the images in the right file format and name.

They were pull directly from the newest version of the servergrid map editor so they havent been touched or change.

When I select the images to upload, it goes through the normal process, accepts them, but then they do not show up on the file list on nitrado and the map remains blank.

Any solutions?

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Maps (including treasure maps) are working now on Xbox servers (just tested). Dialog instructions above the upload are/were still saying jpg but you have to change them to a png file and they are now uploading as a png. There is a new server grid editor that will allow for placing tradewinds and export the map as png. Note that when I first loaded into the server it looked like the map was still grayed out but once I was in the game and opened my map it was working correctly.

Quote from NovaxFrost

Is anyone else having issues with the maps not working after the latest update? after reuploading the jpgs and nothing

Edit
It also affects treasure maps aswell. Cant do them cause the map for the treasure is just blank

Yes, everyone on Xbox is having this issue. I contacted support about it and they replied "Yes, we are aware of this difficulty and our developers plan to have this resolved early in the week next week as soon as possible." Hopefully they'll get it sorted soon. They had released a message in the forum last week about the new update requiring us to change our images to png files and there is an updated map editor that allows you to custom place tradewinds. I've done this already and can't upload the png files just the jpg files and the game doesn't recognize those after the update. The new server file seems to be working for me. I just can't see where I'm going on the map. Just playing "Stranded Deep" style till there's a fix.

Quote from Tjay0125

Quote from CariousCarcajou

I put in a support request to ask about the issue of not being able to upload the png maps and they replied today with "Yes, we are aware of this difficulty and our developers plan to have this resolved early in the week next week as soon as possible." Hopefully they'll get this all figured out soon.

Who the heck did you blow to actually get a decent response with an ETA? I've had tickets and calls out the ringer and the ONLY response i have ever gotten including one from 30 mins ago said "we are investigating the issue but cannot give an ETA"
edit. Thanks for the update man, at least somebody is getting something from nitrado

Lol No blowing that I was aware of. Maybe just good timing and they are finally making some progress?

Quote from phrieksho

Can confirm -- web interface refuses to upload the .png. Tried with the .jpg and that worked just fine. Nitrado needs to get on this and stop wasting our time and money. Getting frustrated.

I put in a support request to ask about the issue of not being able to upload the png maps and they replied today with "Yes, we are aware of this difficulty and our developers plan to have this resolved early in the week next week as soon as possible." Hopefully they'll get this all figured out soon.

Quote from The_BrainStone

Oh yeah. I was testing this on the Windows Webinterface.

Btw you can still log in on your computer and use the webinterface like that.

I am using the web interface since I had to use my computer to create a custom map but I'm still unable to upload at this time. Is your server for Xbox?

Quote from The_BrainStone

You can just upload the files as png. The interface doesn't check what file you upload.

Though I can confirm it doesn't show in the webinterface for now. Though I'm sure that'll get sorted first thing Monday!

I tried this but it when I click on the png files it just closes the upload box and doesn't do anything and when I click on the old jpg it would upload. Not sure if this is and Xbox server versus PC server issue.

Server is working but not allowing me to upload the new map images and current jpg files are not showing up. Maps are blank. Hopefully this will get sorted before we decide to travel but I suppose we can do it Stranded Deep style until then.

There was a post in 2019 with a similar question about how Atlas server updates are handled. They responded "Updates are always done by our System or from our side"(reference: How do i update my Atlas server?)

It would be nice to know what kind of timing we're looking at. I've updated my custom map images to png files using the new server grid editor, like their previous post said to do, but currently it is still only allowing the upload of jpg files.