Posts by alejandro.chavez

This is not something users can do on their side for most games.

I'd recommend contacting Nitrado Support for additional assistance with detailed information regarding your request.

Thank you for your understanding!

We don't have enough information to be able to help, unfortunately.

Have you tried contacting The Nitrado Support regarding this?

We'll be waiting for your reply.

Hello!

I see you've submitted a Support Ticket regarding this situation.

I'd recommend you to continue assistance directly with the Agent who assisted.

These kind of Server issues can only be reviewed or addressed from the Support side, as moderators don't actually have access to your account.

Thank you!

Hello!

Thank you for the Game recommendation!

We'll take a look at your request and determine if this is possible by sending the information to the proper department.

Have a great day!

Hello!

Most of the time, these errors are caused by corrupted files that the server is trying to load in.

If the Server does not work at the moment, attempt restoring a map back up to a day prior to the one displayed on the crash log.

The date for the crash stack you are showing is from September the 23rd.

Alternatively, you can attempt to contact Support to get additional assistance,

Thank you!

I'd recommend contacting Support to fix this as soon as possible.

We don't have access to your account details from the forums.

Thank you for your understanding!

If you are using expert mode a setting might be wrong, or something is disabled on the Server, I'd recommend contacting Support for this.

We can't provide any detailed Support through the forums, unfortunately.

Thank you!

Hello,

This might help:

https://wiki.nitrado.net/en/How_to_upload_a_custom_map_in_Rust

Thank you!

It is possible to remove the Microsoft subscription for your account at the following link:

https://support.microsoft.com/en-us/account-billing/how-to-cancel-your-microsoft-subscription-c2c6b0e3-cab3-cb98-d83e-c9ad54620530

If you have any other questions or issues in the future please don't hesitate to get in touch.

Hello,

Please, report this directly with the Support team, they are the only ones capable of assisting with something of this nature, as we don't actually have access to your accounts information.

Thank you!

Hello!

Maybe this helps?

https://steamcommunity.com/app/346110/discussions/0/1333474229070856326/

Thank you!

Awesome!

We are glad to hear it's been resolved.

Thank you for updating on the forums.

Have a good one!

Hello!

Have you tried to contact Support regarding this?

They might be the only ones able to determine how to help in this case.

Thank you for your patience and understanding.

Hello,

1.- Please follow the next guide to change a map properly: https://wiki.nitrado.net/en/Changing_the_map_of_your_ARK_Server

Take into consideration that the Server needs to be stopped before doing these changes.

2.- Every map has different save folders, your information should be there even if you change from servers.

Still, this is a really aggressive change and it might come with data corruption if not done properly. My personal recommendation would be to have a different Server for each map to avoid inconveniences.

3.- The CANON order should be The Island -> Scorched Earth -> Aberration -> Extinction. More information here: https://ark.fandom.com/wiki/ARKs

Hope this information is helpful, but let us know if you have any other questions!

What is the Game you are reporting?

Still, I'd recommend contacting Support, The issue might not be able to be solved from the forums since we don't have access to your actual Server.

Thank you!

For this situation, I'd recommend contacting Support for additional assistance, Moderators, unfortunately, don't have the necessary tools to inspect your Server from here.

Thank you for your patience and understanding.

I'm pretty sure this can be of great help:

https://wiki.nitrado.net/en/Update_a_Minecraft_Modpack_Server

Let us know if you need additional assistance.

Unfortunately, there's not much a user can do to push an update on their server, this is done from support. If you ever encounter yourself in this situation again, please contact them directly, they'll be able to provide you with a timeframe or fix any issues, if there's one.

Thank you for your patience!

Hello, Have you taken a look at our Arma Wiki?

https://wiki.nitrado.net/en/Category:ArmA_3

This should answer your questions, but if there's anything you need, let me know here, I'll continue investigating for you

You might also try the next guide:

https://wiki.nitrado.net/en/Install_Mods_on_Space_Engineers_Server

Should not give you much trouble if you try and follow this process according to the document.

NOTE:

Remember to do all changes with the Server stopped

Thank you!