Posts by BaDaJaBaDa

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

  • ATLAS server NY

    Quote from Rondeau04

    Hi.


    What exactly is going on with your server? Is it shutting down or just not staying running. Also was the ticket done via phone or email?

    It doesnt run it says server has stopped you try and start it and it goes "restarting" and then server stopped again. i originally called and spoke with the support line who submitted my ticket and for a week now this is what i got..

    "

    #10672822: Server not starting

    In Progress

    Created: 11/03/19, 09:14 pm
    Last Activity: Today, 12:57 pm

    Service: Public Server 10 Slots
    Service ID: ni2400160_1

    Hide Ticket

    Add Reply

    Mark As Solved

    By: You, Today, 06:57 pm

    Code
    1. I Recieved an email that this issue was resolved but here it is a week later and nothings changed i havent been able to play on the server i rented since it was purchased.....

    By: Nitrado Support, 11/04/19, 02:20 pm

    By: You, 11/04/19, 03:14 pm

    Code
    1. Hello,
    3. Thanks for the support request and the pleasant conversation.
    5. As already discussed, the request was received and passed on to the
    6. appropriate department.
    8. Please be patient and understanding, we will get back to you as soon as
    9. possible.

  • ATLAS server NY

    Oh and this is the actual account the server was purchased with. thats my secondary account. i was also told i would be credited days for the incoinvience and it never happend

  • Access Rights/Drop Down Box Only Showing Web Interface Login

    Hello i just rented a ark survival evolved server and im trying to grant access rights to my cousin so he can help me configure the server. i seen in the nitradopedia the instructions to do so however when i click services and see my server and click the drop box the access rights tab isnt there the only tab showing is web interface login. can someone help or explain what im doing wrong? thanks!:)