Posts by BaDaJaBaDa

    Hi.


    What exactly is going on with your server? Is it shutting down or just not staying running. Also was the ticket done via phone or email?

    It doesnt run it says server has stopped you try and start it and it goes "restarting" and then server stopped again. i originally called and spoke with the support line who submitted my ticket and for a week now this is what i got..

    "

    #10672822: Server not starting

    In Progress

    Created: 11/03/19, 09:14 pm
    Last Activity: Today, 12:57 pm

    Service: Public Server 10 Slots
    Service ID: ni2400160_1

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    By: You, Today, 06:57 pm

    Code
    1. I Recieved an email that this issue was resolved but here it is a week later and nothings changed i havent been able to play on the server i rented since it was purchased.....

    By: Nitrado Support, 11/04/19, 02:20 pm

    By: You, 11/04/19, 03:14 pm

    Code
    1. Hello,
    2. Thanks for the support request and the pleasant conversation.
    3. As already discussed, the request was received and passed on to the
    4. appropriate department.
    5. Please be patient and understanding, we will get back to you as soon as
    6. possible.

    Oh and this is the actual account the server was purchased with. thats my secondary account. i was also told i would be credited days for the incoinvience and it never happend

    Hello i just rented a ark survival evolved server and im trying to grant access rights to my cousin so he can help me configure the server. i seen in the nitradopedia the instructions to do so however when i click services and see my server and click the drop box the access rights tab isnt there the only tab showing is web interface login. can someone help or explain what im doing wrong? thanks!:)