Posts by Kaphalor

ardakarakas

I'm sorry for the inconvenience.

I was able to find your support request, which is already at the appropriate dept. i kindly ask you for a bit of patience, until our colleagues in the tech dept. were able to check your request.

Please be sure to also check the Firewall settings.

If they are configured wrongly, you could have locked yourself out.

Just restore one of the latest game internal backups which got created before the update got released yesterday.

This should fix the issue.

Our Developer Team is already informed about and is actually looking into the issue.

I kindly ask you for a bit of patience.

There was a general issue with the latest Update on ARK PS4. This was fixed yesterday by Wildcard and was pushed to our servers immediately.

Unfortunately, an issue on our side prevented servers from being able to start/stop/restart, this has been fixed and all servers are up and running again.

If your server has lost any data or rolled back, please try to restore a game internal backup which was created before the update was released.

We are really sorry for the inconveniences caused.

I just extended the Xbox Label with / Windows 10 which should already solve some confusions.

Also the PC Label got extended with / Steam.

Thanks for the suggestion

If it is a Webspace from Nitrado, you can use localhost or 127.0.0.1

Updates:

• Minecraft FTB / Curse - Stoneblock 2 -> 1.10.0 (1.12.2)

New:

• Minecraft FTB / Curse - SkyFactory 4 - 4.0.1
• Minecraft Forge Vanilla - 1.13.2 (25.0.145)

Moved into the appropriate section (LS19)

Do the issues still exist?

If so, please call our support, and they are glad to help you.

Gameserver Support | nitrado.net

If the new islands and biomes are already in the latest version of the game, feel free to create your Map and upload it to the servers.

We already contacted Funcom (developer of the Game) and asked for permission to host Conan Exiles PS4 Servers, but so far they refused the requests.

If you want to host a Conan Exiles Server for PS4 with us, feel free to ask Funcom via their Social Media Channels:
https://twitter.com/funcom
https://www.facebook.com/funcom/
Twitch

Maybe that will help them to reconsider their decision.

The issue here is, that it is nothing we can do from our side.

It is a well-known issue of the game itself as you can see here:

https://steamcommunity.com/app…ns/0/1769259642869048896/

https://steamcommunity.com/app…ns/0/1848072002753490888/

...

We are also waiting for an update of the developers as much as you do.

Also, our developers are trying to figure out what is wrong or where it breaks.

Fun Fact: So far I was able to find and join every server which got reported as "Can't be found"

At the moment we are only providing the official release versions. If there are any plans of providing the PTR Version is not known yet.

Please get in contact with our Support Team via Gameserver Support | nitrado.net

Due to the missing optimizations of the Serversoftware, we had to disable the game in our system.

If the developers improved the performance of the software, we can check if it can be reactivated again.

The issue should be fixed already.

We are really sorry for any inconvenience caused..

Quote from TheSuperSimms

[19:16:28] [Server thread/ERROR] [net.minecraft.server.MinecraftServer]: This crash report has been saved to: /mnt/./crash-reports/crash-2019-03-20_19.16.28-server.txt

Navigate to the shown path within the File-Browser in the Webinterface of your Server and paste the mentioned crash-report as a code block please.

Please get back here if the issue could have been solved.

koray37 as xMarcel_x already stated, it might take a few hours until you get an answer via Ticket.

If it is really urgent, you can always call our support via Mobile, Landline or Skype.

Ticket

Deutsch - https://server.nitrado.net/deu/tickets/add

English - https://server.nitrado.net/eng/tickets/add

USA - https://server.nitrado.net/usa/tickets/add

Telefon | Phone

DE:+49 (0) 721 7540 44 44

daily 10:00 - 21:00 (CET)

Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter. Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte bei Telefonanbieter erfragen.

US:+1 775-321-2102

daily 2:00pm - 6:30pm (PT)

Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

Skype

Skype: nitrado.net

Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

Skype: nitrado-us

Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)