To let everyone know: we just rang up the support in the us and got told, Both the Frankfurt and London servers are being upgraded because there at maximum capacity and this situation with being unable to access servers and the interface may be going on for a cupple of weeks. we have requested a refund on our service.
Posts by cZollo
Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!
-
-
It's not just the Valheim servers having issues, the minecraft servers are as well.
Display MoreRondeau04 again the issue is that there is clearly a problem with the servers in general.
We shouldn't all have to submit tickets for the support guys to have an overall view of the downtime on servers. That's a seriously lax department if that's how it's run.
So far I would expect that ANYONE with a Valheim server would get compensation, in this case time added to the end of their subscribed time, to total it back up to the time paid for that they haven't been able to get. Or refunds if requested.
I have submitted a ticket regardless but again this isn't the point, there is very clearly a problem and it's fairly shameful that this can't be seen or that the community boards have been ignored for as long as they have been. -
Same here, web interface keeps crashing, server had a random restart 4 hours ago not set by myself then lagged out. now when the web interface does eventually load the server itself is refusing to restart.
