Posts by froggerqt

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

  • Settings won’t change

    Zinapse Admin is coming again soon! This was their resonse about that.


    Due to security concerns from microsoft we are not allowed to give acess to every log file of your server. Which is then resulting in the issue that you cant set yourself as an administrator. However, we are working on building a admin interface for the webinterface currently. This is called "player management" in your webinterface. Right now it only supports banning players, in the near future it will also be possible to give someone admin rights and ban players over that menu.

  • Settings won’t change

    Quote from Maddious

    I also have that problem, game session setting in cfg are not implied even if it updated in cfg file. It stays at to defaults of 80k per player 320k for the server.
    I'm really thinking of ms refund for my 90days, no ftp, no way to do some custom map testing, and buggy dashboard I don't want to use or like.

    See if I can talk tomorrow with support, to see if there's something they can do, tell on future update, like ftp as you need that with server mods. If no = refund for me
    I will have to see this week-/+, 14day EU law applies for me atleast via ms.

    Here is a way to make your settings stick and I have tested and my server name is not nitrado anymore, my inventory size is set a little bit more, and I was able to activate drops, drones, and wolves. :) This was directly from their support. Please let me know if I can help anyone get their server set up the way they want and I would be more than happy to help.


    Code
    1. I would suggest stopping the server one time and then changing all the
    2. settings to your liking but also  start a savegame. To start a new savegame
    3. you either rename your worldname or you tick the option "Reset world" in your
    4. webinterface. 

  • Settings won’t change

    I submitted at ticket on Saturday, called that afternoon, called again yesterday and still today nothing has been done on my ticket. I'm pretty sure support was open all weekend considering I was able to get someone to answer my phone call two days in a row so I'm not sure why nothing has been done on the ticket unless their 2nd level of support doesn't work the weekend. The person I talked to on Saturday said that once the other support manually added my settings they would give me an extension on my server if I asked. If I don't get a response by tomorrow I will likely just request a refund as well. I purchased a 90 day server because I though there was going to be better customization but if that isn't the case I can use our 3rd Xbox as a dedicated server at no extra charge. Let me know if you have any luck getting assistance. I will update once I have gotten an update on my ticket.


    PS: One more thing. I paid for 10 slots but it will only allow 4 of us to join. So that is also a bit frustrating because the default setting is 4 and that is all it is allowing even though when I join the game it says /10 people.

  • Settings won’t change

    I am still waiting for them to resolve this issue for me as well. I was told that a second lever support agent would need to manually change my setting for me. It has been over 24 hours and nothing has happened yet. :( I purchased a 90 day server but what is the point if I can't even modify the server. Everytime we leave the game all of our base deletes and we have to spawn in on a new pod.