Posts by TisChii

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:

    Hello. My friends a few days ago started a server on Ark Prim+. We all decided to move to it being super excited. They're having no issues at all. Me however i have done nothing but crash to the main menu ever 5-10mins. I cant stay in the server longer then that. I have tried everything. I have power cycled my xbox. checked for updates. deleted saved data. Created new character. Un installed and Re installed the game. I have downladed my single player character on prim+ and uploaded it into the server thinking it might work. Nothing is working. None of my friends are having any issues. Only me. I thought it maybe was my account so i tried another account i had and i still am getting kicked. Who can i contact to fix this.. ive done everything, i dont want to be the reason my friends dont play prim+. they said theyd switch back to survival but they were so excited to play prim+. I dont have this Disconnecting issue in survival evolved. Only Prim+ and every server ive tried still kicks me.. Please Please Please help <3 im at a loss :(