Posts by PJthePlayer

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:

    Landongr I followed everthing you wrote to the letter but i still cant connect to my SE xbox server.

    Make sure you are using the correct port number. It is the querry port listed on your server dashboard. If you have the HTTP:/<your server IP> and the proper port, it should come up. If you have some local firewall running on your machine, you may need to open that port.

    I managed to get connected to my server this way. Is there any chance this tool can be used to customize the settings for the server (inventory size, PCU, etc?)

    Sounds like it is still new or the devs havent released the feature to be able to.

    I know they have been messed about by Microsoft, and I understand enough to realise they need to do it properly, it's just a little frustrating having a server for a week that you can't really use (that and some of my players are VERY unhappy that there was no server security at launch, and are letting me know on a very regular basis)

    I'm in a similar boat with not being able to customize my server settings at all. No matter what I do up to and including reinstalling the server nothing works. I got a response back from support after several days of working on it telling me that it is not possible to customize your server at this time. Strangely I can see several Nitrado servers in the server browser that do in fact have customized settings. It's all very confusing and quite annoying at this point.

    Server settings won’t update to what I have applied. Tried resetting and stoping server for 30 min and saving settings then starting.

    Here's the response I got from support after hours of trying to figure this out.

    "Thanks for your support request and for being aware of your server.

    We would like to apologize for all the inconvenience that you have

    experienced and the waiting time. Currently, it is not possible to set your

    server configuration in Space Engineers (Xbox), we apologize for the

    inconvenience. Our Development department is already working together with

    Space Engineers development team on bringing that feature back soon! Thank you

    for your patience and understanding. We understand the inconvenience that this

    might cause. We are improving security in the servers. We're going to extend

    your service time for this situation.


    Thank you for your support request.

    We would like to apologize for all the inconvenience that you have experienced

    and the waiting time. We understand the frustration you might be having,

    mostly because this is out of your hands, our Development department is

    already working together with Space Engineers development but currently we

    don't have an estimated ETA, we understand the situation, if you want a refund

    until the issue is completely fixed, you will need to contact Xbox support,

    all transactions made through the Nitrado app, are processed by Xbox not by

    us, therefore we can't give you a refund directly, but Xbox will.

    Here is a link to contact them:

    [1]Xbox Support

    Feel free to contact us again for any further questions or issues you may


    Ok I just reinstalled mine as well and that did stop the endless restarting... however it does not show in the server list when searching in-game. Is there something I missed to get it to be publicly available?