Posts by sgrieger

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

  • ARK - Major Game Update 11/7/2020

    Thank you for trying to help but when I do this the game simply crashes. The server is password protected so perhaps that is the issue. I did try using "ip:port password" as well as simply "ip:port" but both crashed the game. I may just have to wait.


    Again, thanks for trying

  • ARK - Major Game Update 11/7/2020

    How do I do that from within the Ark Game?

  • ARK - Major Game Update 11/7/2020

    Cannot see my server in the list anymore.

    If I type in a random string of letters I get the message "No Sessions Found".

    When I enter the actual name of my server, there is no message just an empty list.


    Yet another quality release by Studio Wildcard. They need to fire their quality assurance manager because they clearly have no idea what their job is all about!

  • Every time we want to place a structure the game crashes

    Quote from DOAGEN

    Welcome to ARK.


    If Nitrado was able to place in creative mode, and others can place, but you cant: it 'could' be a corrupted' profile file. It happens.

    You could use the file browser through the web and delete your profile file on the server and try again. If it fails, then you can do a recovery backup to recover the game and the profile.

    Great, thank you. How do I delete my profile on the server? I can't see how through the web I can browse

  • Every time we want to place a structure the game crashes

    ARK Survivor

    We were all playing happily when all of a sudden we could no longer place any structure anywhere. Every time we did, the game crashed.

    I have tried support, but they were able to build, albeit in creative mode.

    I have tried rebuilding the server twice.

    I have rebuilt the server with different maps.

    None of the above worked. Nitrado said it's not their problem.

    It works when you are doing a local game single player game. It only crashes when playing online.

    Anyone else having an issue or know of a patch coming?