Posts by AldunTS

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:

    Update for my server at least, I re-installed my server a third time and this time after I made the config change for the map my server is now loading the map correctly. Not sure if it's because of the re-install or if Nitrado was able to find a fix.

    I received a reply on Twitter,


    We are aware of the difficulty and are currently working on a fix.

    We apologize for the delay but will have this resolved shortly. Please keep an eye for updates here.


    If I receive anything else I will post it on here.

    That's fine if they are trying to figure it out but you don't shutdown your chat support function and ignore paying customers. All it would take is a simple message through any number of avenues to notify us that they are working on it.

    I work in customer support and if I were to ignore someone because I didn't have an answer for them, I'm fairly certain that I would not have my job for much longer.