Posts by SolarXD

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:

    I've already tried support. I've tried attaching the crash log and I get "An unknown error occurred. Please try again later.". I've tried it without the crash log and it says the ticket can't be created right now try again later. Twice I've had it say the ticket was submitted but no ticket is created. Chat doesn't even load.

    Onto the original issue. I've seen several other threads with the same issue and they all state to contact support. I really wish I could contact support. Any help?

    1. LowLevelFatalError [File:F:\build\LostIsland\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]
    2. Ran out of memory allocating 1179648 bytes with alignment 0
    3. VERSION: 348.2
    4. KERNELBASE.dll!UnknownFunction (0x00007ffc440f9319) + 0 bytes [UnknownFile:0]

    Same issue. Tried resetting the float value to 1.0 then restarting. Tried map back ups and even did a server backup. After the server backup I was able to stack everything again but all my existing stacks are stuck at 1.0. Which means I pretty much lost everything.