Unfortunately we ended up switching providers and requesting a refund as we didn't have a single day of stable use, the support inst solving the issue /responding in timely manner, and the server user interface is super laggy / not finished.
Honestly leaves quite a bitter taste as i'm more then happy to support new developments and would have loved to continue with Nitrado, however the product as advertised is not close to what was given, currently this is more of an experimental/early release stage then a finalized product, but still charging full price. However.. lets see if in the future this changes and we will check up on a possible switch back in a few months once your product has stabilized.