It's up, our characters are the correct level... but the entire server is wiped.
Edit: Going to try restoring a backup.
Edit 2: The backup did it! Thank you so much!
I made a ticket about this yesterday (no response still) and another thread that was closed for "being related to another issue." However, that other issue was resolved and mine has not.
To describe my issue:
Yesterday morning my server started showing as Conan Exiles. The IP and port are correct, but its showing as the wrong game. On my services page is shows as conan. If I go into the server dashboard it shows its running ARK, except the map on the left is a Conan Exiles map.
Connecting to the IP on steam gives back a Conan Exiles server with a password (my ARK server never had a password). However, some of my friends managed to join with the IP via Epic Games, but not with steam (I'm running a cross platform server that has been shown to work).
I went to Change game but it shows as ARK being currently installed and I don't want to reinstall it and lose progress.
We have lost a whole day off play time to this issue and nobody has bothered to help extensively.
I did nothing to my server after I logged off at midnight last night, then this morning its showing as Conan externally. The IP and port are correct, but its showing as the wrong game. Even on my "services" page is shows as conan, but if I drill into the server dashboard it shows its running ARK, except the map on the left is an exile map.
I went to the option to "Change game" but it shows as ARK being currently installed. Something is broadcasting from these ports incorrectly.
^A quote from my thread that was closed & describes my situation perfectly.
I'm running a server for both Epic Games users and Steam users. One person on Epic Games managed to join somehow.
Because of the fact that an Epic games user managed to join and that the issues seem different, I believe my thread was for a different issue that should be addressed seperatly.
Also, steam users are unable to join...
Feel free to correct me if I'm wrong; I'm just trying to get this fixed for me and my friends.
Same exact issue as above, the game is already shown as ARK.
When can we expect this to be fixed? I only have the server for so many days... losing a whole day for an issue that isn't my fault is pretty sucky.
I opened a ticket: #10776161
The IP of the server doesn't appear to be changed
If it helps, the server shows this info:
- Current map
The Exiled Lands
The server in my favorites changed to a Conan Exiles server
- Current map
I've made a ticket, no response.
Whenever I click the "Connect to server" button it attempts to connect me to a Conan Exiles server even though it's an ARK server.
I've never changed the game of the server and neither me nor my friends own Conan Exiles.