Posts by DOAGEN

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    We are going to be very limited in the info to provide since we do not have access to your account here in the forums.

    Do you have enough credit/cash on the method in which you are using?

    You may want to contact Nitrado Support to further investigate. Sorry.


    Have you read and tried the following?

    Also make sure you have steam only marked.

    If you are still having issues, some basic things to do:

    (1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.

    (2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support.

    (3) If this is a new server, try a reinstall. *note: sometimes this happens after a game update. Wildcard suggests to do a recovery backup.

    (4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.

    Link: NITRADO

    sadly ARKON is 'best effort' if it will work.

    I used to use ARKON with Nitrado and other game server hosting companies. RCON is always best effort. The only support is to make sure you have all the info setup correctly as per ARKON. If it works, it works, if not, it wont.

    You do need to place the port and such. Just note guess access has nothing to do with this. If the server owner gave to the RCON pass, that is all you need to have full access.

    Not sure what you are trying to gain with ARKON access, but the webUI guess access covers nearly all the access you need, and also BattleMetrics has tools, and more reliable. I moved from ARKON to Battlemetrics.

    Posted from Discord Channel:





    update Another-Quality-Modpack 2 (1.18.2 ) -> 1.1.2 update Better Minecraft [FORGE] (1.18.2) -> 10 update The Pixelmon Modpack (1.12.2) -> 8.4.1


    fixed Hexxit 2 (1.12.2) -> Servername was wrong



    I was able to fully move a couple of servers, and they have not moved back.

    It could also be you are selecting a location where no servers are available atm. We have not way to check that here. You have to contact Support to ask.

    I tried ARK to LA, NY, and Miami. All worked. Note: I am PC server, not mobile.

    It means you do not have access to that directory.

    Are you 100% sure you purchased a 10 slot server? I just tested the site and 10 slot server worked fine. Perhaps you thought it was 10, and it ended up being 4? I asked because if you picked a specific slot count server that is what it would be, and you can not change it unless you go into the down arrow of your server and upgrade it to a higher slot.

    I'd recommend contacting Nitrado Support to further investigate. Thank you

    Also say you did change the slots you get the following error message-


    The game Satisfactory (Experimental) need at least 10 slots to start. You choose the downgrade to 4 slots, which makes running the game impossible. Consider changing the slots at least to 10."

    Posted from Discord Channel:



    update Forge-Vanilla (1.18.2) -> 40.1.19

    update Forge-Vanilla (1.16.5) -> 36.2.35

    update The 1.12.2 Pack: Perfectly Complex (1.12.2) -> 1.4.1


    update All the Mods 6 (1.16.5) -> 1.8.24

    update All the Mods 6 - To the Sky (1.16.5) -> 1.2.3

    update All the Mods 7 (1.18.2) -> 0.3.22

    update Create Live 3 (1.18.1) -> 1.4.2

    update Valhelsia Volatile (1.18.2) -> 1.0.6

    update The Pixelmon Modpack (1.12.2) -> 8.4.0

    update Rebirth of the Night (1.12.2) -> 3.0.1a

    update Rustic Waters 2 (1.16.5) -> 1.16

    update Another Quality Modpack 3 (1.18.1) -> 1.9-hotfix

    update Enigmatica 6 (1.16.5) -> 1.2.1

    update Better Minecraft Forge (1.18.2) -> 9

    update Another Quality Modpack 2 (1.18.2) -> 1.1.1





    Not sure what to tell you, everything Nitrado Support provided is how I have always done PixARK. And I just popped up a server and it worked fine to be an admin.

    You wont be able to add it to the Dashboard as it does not exist. If the Devs open up that access, and it goes through the Nitrado Dev team it may or may not be added at some point.

    Sorry you are having issues. I'd contact support back.