Posts by SpyderChaos77

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:

    Hey, I am having the same issue. I attempted to force-stop and force-start the server but it never successfully starts and just gets stuck restarting. I just rented another month for my server and I would rather it not go to waste. Additionally, I attempted to send a support ticket multiple times only for it to "fail to send". I filled out every field and yet it wouldn't let me send it so I came here instead. Any help that can be provided would be greatly appreciated.

    While I have rented several servers before for Ark: Survival evolved, I have never encountered this current issue. Despite several restarts, switching the map and server name, and combing through the expert settings, my server continues to tell me it is on the map Genesis. I was having this issue two days ago when I first rented this server, but it eventually switched to Ragnarok after repeated restarts. However, it will not switch back to Ragnarok today. I have never encountered this error before, nor have I any idea why it happening. I do use Beacon Omni to generate custom code for me that goes into the server, but the settings it alters in regards to the map still only list it as Ragnarok and has no mention of Genesis. Is there any other variable or setting I can check to solve the issue, or did I just get a bugged server?

    Server: Vanaheim, 10 slots, PvP, Xbox One, Password Protected