Bullshit you guys are working on it! It has been 3 days! Fix the damn issue! Honestly at the rate this is going my girlfriend was right it is going to be a effing week. Is Nitrado going to give me a free month for all of this bullshit? Considering I literally CANNOT PLAY MY EFFING GAME!!!
Posts by Messorem1016
Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
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Just an update for anyone wondering, servers are OF COURSE, still down. Who would've guessed? They better give all of a free week of service for this bullshit.
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I mean it is just purely ridiculous. I am using my hard earned money on a server hosting website that isn't even properly hosting my server. I mean honestly, this is so upsetting. There is really no excuse that there isn't an eta on a fox yet considering it has been more than 24 hours. I am being hounded by my people who are counting on me. I can't give them an answer because no one is giving me an answer. SUPER frustrating.
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This. Is. Getting. Absolutely. RIDICULOUS! I am usually a very patient and understanding person but when I get pushed off the way that I am being pushed off. I am getting extremely annoyed. My server has been down since 12:24 p.m. February 29th. I had my girlfriend call Nitrado's US support number at around 3 p.m. after I submitted a support at around 1:30 p.m. and recieved no response. While she was on the phone with Emanuel he told her that they were still "working" on the issue and that they had zero estimate on when the issue would be resolved. She literally asked him verbatim "So it could take a couple more hours up to a week and you couldn't even estimate that for me?" In literally the most polite way possible and he literally told her "Ma'am it could take a couple more days, we hope it doesn't take a week. Good bye." And then she just tried to apologize for upsetting him and he just kept saying goodbye. All we want is DUCKING ANSWERS! ALL OF US ARE PAYING MONEY FOR SERVERS THAT NONE OF US CAN USE. FORCE STOPPING OUR SERVERS ARE NOT GOING TO WORK BECAUSE THEY ARE LITERALLY STUCK TRYING TO RESET AND THEY CANNOT. FIX THE ISSUE OR GET READY TO START REFUNDING ALL OF THESE LOYAL PEOPLE WHO HAVE GONE AND LOST THEIR PATIENCE. I MEAN COME ON THIS IS YOUR JOBS SO DO THEM!
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I know the feeling friend. The lady tried telling Emanuel that and he seemed to give zero ducks. It is extremely annoying. The simple fact is that we were playing our game just fine the night prior and nothing on our server changed from the night of the 28th of February to the morning of the 29th of February other than Nitrado's "issues" they need to get their ish together. If this is going to keep happening they will be losing a lot of business I am sure of it.
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I doubt force stopping worked for them, it didn't work or rather it isn't working for me.
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Yeah my server is stuck restarting, has been since 12:23 p.m. February 29th. My girlfriend, whom I share my Nitrado acccount with, called support at 3 p.m. today and spoke with a man named Emanuel and he pretty much told her that they are working on it and have no estimated time on when they plan on having this issue fixed and that there isn't a thing they can do for us. We are paying for a Dayz server that we can't even use. This is INFURIATING!
P.s. we are xbox users
