I have totally become fed up with Nitrado. I am migrating to another host instead. (A couple of FTP guides and help from their support and it was all set). Cheaper and better in every way. I don't think the support here is bad, it just work to few hours. The bad thing is the quality of the service. The servers are just not good enough. I have had so many problems during the years both with ARK and Minecraft. I'm tired of paying for bad service and slow support. Nitrado needs to do better.
Posts by Krisshoffa
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I have the same problem
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My server looks started, but I get no response from it.
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My server has been dead for very long now. Over two weeks. I have had a lot of mails back and forth to Nitrado, tickets and phone calls... Testing my patience.
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I'm just going to assume you haven't noticed the 19 gig update for Ark, this means Nitrado also needs to update, it's not broken it's updating.
You mean my problems that started 3 weeks ago?
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Thank you for solving the issue fairly quickly. My server is fixed, hopefully all of yours has been fixed as well.
No not at all.
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Issues here as well. Been over an hour since I've have been able to get into the server.
Submitted a support request as well. If the process remains the same, I won't hear back until tomorrow. Assuming I hear back at all.
You can be left waiting for days, I tell you that...
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Hi Krisshoffa WTF didn't know that the support of this site was bad, thankfully I rented it just for testing. Do you know any other website that I can rent?
Nah, I don't know. I am new to renting servers and so far it is no good *lol* It worked fine for a month, then something changed and made everything go down the hill real bad. I'm also open for suggestions to better ARK server providers. Still I gonna give it one more chance, have alot invested in my server - alot of gameplay time.
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I have the same experience as you guys in this thread. Soon to be two weeks of no stable play on my server.
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Note that there are a larger number of folks that cannot connect to any Wildcard, Nitrado, or other Ark servers. Keep in mind that this is NOT a Nitrado issue.
Source on this comment? Is there a bigger problem here that I do not know of?
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Still no change. Can't use my server...
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Welcome to the club. My server hasn't worked for 2 weeks soon. Support has "moved" my server to another hardware without any result. Beginning to be quite tired of this. I'm addicted to ARK lol!!! How can you do this to me!?
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Have the same feeling..
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Same here
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Server restarts after some minutes. Over and over and over and over and over and over again.
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Me 2, sucks big time.
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It´s crazy how bad they inform about their work. This is all since the problem started:
"The Nitrado team is investigating reports that some servers are stuck in the status "restarting". A solution is already being worked on."
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It is kind of announced on the web Dashboard:
"The Nitrado team is invstigating reports that some servers are stuck in the status "restarting". A solution is already being worked on."
But no updates, no nothing. Sucks big time.
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Yeah, alot of people has this problem, and we don´t get any updates... It´s sucks. Server has been down many days now. Can´t play.
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"The Nitrado team is investigating reports that some servers are stuck in the status "restarting". A solution is already being worked on."
But they give no more feedback...
