Posts by scbjr1982

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

    Concur with Anubisfm79, I was informed of the same. I asked if they could force shut down the server but they will not do anything while their tech support works on the issue. This isn't the first time this exact issue has occurred. It's something along the lines of a script that runs bananas. This is unfortunately what happens when they get to be the only service that gets to provide servers for Xbox. But at least they're trying to do something about it... with as much money as they charge, you'd think they'd have state of the art server technology but hey... what do I know? Sorry folks, it's just sit and wait for now.

    Just got off the phone with their tech support. It is a large scale issue they are working on at the moment. Their estimated time to fix it is approximately an hour as of 2:35 EST. It is not the result of user error (no shit..) but the result of their .. I'll be nice. In any case, all we can do is wait a little bit and try again. Sucks but it is what it is...

    You'll have to call them. In my experience. Submitting a ticket takes awhile. I'll test the theory now. It's 2:15 PM EST. I'll call them and see if I can get them to fix. If there's a way to do it on our own, I'll report that back as well. Stand by