Done that, but will be amazed if I hear anything within 5+ days. I have literally gone longer than a week before they bother to answer.
Posts by mojoroc
Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
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We have tried restores all the way back to a week ago, and the server will not start. Do we have to wipe and start again??
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I tried basically every restore save that was on the list... seems like 7 days ago was the trick (last one available). Wow is all I can say.
At least the server is no longer restarting forever and seems to be staying up, but now it is not showing up in server listing /sighs
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Did this ever get resolved? I think we may be having the same issue now
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Starting yesterday, our server has been in an endless restart loop - even after trying to restore a last known stable save (9/11). Nothing I do seems to make any difference... In the past, going back a day or two has usually resolved this restart, but not this time. Has anyone else experienced this??
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We keep crashing when logging in... something about H:\YArkupdate stuff.... and from the playatlas forums, it seems unique to Nitrado-hosted Blackwood servers. So, I am guessing they messed up the update install somewhere
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Any idea why, then, our characters have been wiped two nights in a row (three if u count the first time we followed the instructions)?
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And more importantly, how do we get our characters saved?
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So how do we force a save?? If I have to do this every night in order to avoid having the recreate characters every morning, it is going to get old real fast!
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Wow, this happened again last night??? This will now be two nights in a row of having to create our characters AGAIN.
PLEASE get a way for us to do backup restores on Blackwood!!! Can someone please explain why we are losing our characters just from the server doing a reboot (seems it happened at the time of the daily reboot). If you cant prevent this from happening, what is our workaround?? -
Do not have the manual restore done, and don't even know how to do that... I am being forced to create a new character though, so will lose all imprints =(
Can you direct me to a guide for doing manual backups on Nitrado?
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Log in this morning and find our whole Blackwood map wiped (forced to create new character)! Went to do an emergency restore, and there are none!!
Literally everything is gone and there is no restore I can make??? All our tames, our tribe, our tames, all our buildings!
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Assume a hosted Blackwood does NOT have tethering or cap players at 4?
Also, how exactly did u get Blackwood installed? It's not an option for me from the control panel that I can see
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What gives?? been many hours now
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After restoring one of our grids on the cluster, we are having some sync issues (claims & beds that are outta sync). People are saying we need to clear the Redis cache and it should fix the issue, but I don't know how to do that
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Saw that too.... cant figure out what is causing the restart loop / failure though. The log files really don't tell me anything useful
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I have opened a ticket.... just worried how long they take to respond (sometimes never). What did you do to resolve it?
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I checked the log files for the server, and this is all I see (this is for our C1 grid):
Thu Jun 6 04:50:01 PDT 2019 atlasmain Server restart requested (Daily Restart)
Thu, 06 Jun 2019 04:52:00 -0700 Server restart requested (WINDOWS)
Thu, 06 Jun 2019 05:00:59 -0700 ni2314384_3 restarted more than 10 times in a row. There seems to be something very wrong. Stopping server. (WINDOWS)
2019-06-07 04:05:27 Server restart requested (Webinterface)
2019-06-07 04:10:57 Server restart requested (Webinterface)Any ideas what is going on??
UPDATE: just tried restarting the whole cluster, and yet again, this server failed starting up
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FYI - copying the command into your json using the grid editor works... we are now able to build on the dungeon island
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but we do have the ability to add command line parameters inside the json though? Are you saying whatever we put there will be ignored?
