Posts by Moonrocks606

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    I've ordered 2 servers from Nitrado both of which have been stuck in a rolling restart until somebody on the other end did something about it. Server quality is decent once things were working but they gave me a German server out of Frankfurt Germany when I had ordered a server from North America. They claimed to have "Alright the server's being switched over for you now" but that didn't actually happen.



    This is rough, as it's time paid for a service not rendered and Nitrado doesn't seem to have very good customer service. From what I gather more people than less people experience this rolling restart when setting up a Nitrado server. I wonder why? Nitrado doesn't offer any reasoning, i'm searching for a reason why most of us have this problem after paying for our servers.

    I've ordered 2 servers from Nitrado both of which have been stuck in a rolling restart until somebody on the other end did something about it. Server quality is decent once things were working but they gave me a German server out of Frankfurt Germany when I had ordered a server from North America. They claimed to have "Alright the server's being switched over for you now" but that didn't actually happen.



    This is rough, as it's time paid for a service not rendered and Nitrado doesn't seem to have very good customer service. From what I gather more people than less people experience this rolling restart when setting up a Nitrado server. I wonder why? I can't seem to find any information why more than less people / game doesn't seem to matter have this issue with Nitrado servers.

    I've submitted support ticketes with Nitrado in the past and was met with, it sucks to say but lies.

    I ordered a NA server, was given a German server. I asked for it to be changed, Nitrado support said it was changed... but it wasn't changed and those were just words. I was stuck with and paid for a German server whereby the first 2 DAYS were rolling restarts I had no control over.

    I'm having the same experience now. I figured try Nitrado again before leaving them and going back to Gameservers so I tired ordering another NA server. This time it worked and I was given the same server I had requested and paid for rather than given a random server I didn't ask for / pay for.

    Currently in the same boat as dozens or it seems many people who order from this provider, paying for rolling restarts. W00t. :|