Posts by Drakexz

Become part of a great team that has nothing less as its goal than to be the world's best game server provider. Keep facing new, challenging and exciting tasks at a company that values your opinion.


open positions @ Nitrado

    It should be installed by now.

    Check your account to see the current status of the server. Just to make sure, check the webinterface and see if it is turned on. Maybe there is some setting missing you have to configure before you can use it. (some games require this)


    But if it is turned on or you can't even access the webinterface, there is unfortunately nothing we can do here in the community forums.

    Please contact the support directly.



    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    Nothing we can fix here in the community forum, please contact the support.



    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    If you want us to help you, we need more information.


    Anyways, this here is only the community forum, so as long as it is only a config problem the community might be able to help.

    Open the webinterface and after a few minutes, the "force stopp" button should appear. Press it and the server should stopp almost immediately.

    Now you can restart the server.


    If you have already tried this, im sorry, then you have to wait for the support to reply. Just in case you can't or don't want to wait, you can always call.

    (Support tickets usually get answered within 24 to 48 hours)



    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    As far as i know, nitrado only offers a server for PC. Crossplay is not supported. Could also not find anything via google. Multiplayer on XBOX seems to be hosted locally on your xbox and not on a dedicated server.

    You can not start any additional *.exe on your server. The server.exe for the server is started trough the nitrado system and all the start-parameters are set. (this is to prevent users from for example changing the slot count or ip adress)


    Please contact the support and ask them about it. Maybe they can add the option.



    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    Are you for real? wait 1 day for the update? its like shut server down as it will be useless

    Anyways, got update after 5 or 6 hours later.... weird as other servers had it done within minutes after release

    Nitrado does not take 1 day to install the updates.

    It all depends when they are released and sometimes there is also a problem. Usually the updates get installed within a few hours after they are released. But if there is some kind of a problem, it can take longer.

    JCGRHP997 Please check the "automated tasks". If you want to keep your server stopped, make sure there are no tasks set.


    For the restart loop, please check the webinterface, after a few minutes a "force stopp" button should appear you can use to stopp the server.

    I'm sorry, but i don't know the reason for the minimum slot count.

    I can only imagine it is because of the ressources requierd by the game. I guess with less than 10 slots it would not be profitable for nitrado. You may want to contact the support directly if you want to know more.



    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    Your data will be lost. Once you stop paying for the server and the runtime ends, it will be in standby for 7 days. During the Standby-time you can reactivate the server by paying and continue playing with your savegame. After the standby-time is over all the data will be deleted.


    Because of rules from the publisher, you do not get access to the serverfiles on xbox. So unfortunately there is no way to save your data besides paying for the server.

    Please wait a few minutes, a "force stopp" button should appear. Klick it and it will stopp the server. Again, wait a few minutes and start the server.


    If this does not work, please contact the support.



    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    If your server is missing an update and it's not installed within 1 day, please contact the support. There might have been a problem and your server got skipped.



    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    If it's still stuck in a restart loop, please contact the support.




    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    A look into my crystal ball shows me it will be exactly 17 minutes and 31 seconds.











    Come on, what did you expect? You didn't tell us your download speed nor the download size. If you know both, there is no need to ask as you can just use one of the many download time calculators online.

    GenosDC The owner of the server can do everything, you just can't grant guest access rights to other users . It does not affect the functions of the server at all.


    The guest access rights system should be fixed.

    You can configure the guest access rights via the following option. Unfortunately it is currently broken, so there is nothing we can do here in the community forum to help you. Nitrado is working on a fix.

    25_0_07-10-2019_05-46-58.png