Please contact the support directly, the community can not help with payment related problems.
Posts by Drakexz
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Besides Doagens answer, it should be a temporary issue, if it's not fixed by now, please contact the support directly.
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Did you add the GSLT token in the webinterface?
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The server list can be really slow and it takes quite a while to load the whole list. How long did you wait?
Can you connect via IP directly?
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The killfeed bot for Discord seems to be the problem. If you are not using it, you shouldn't have any issues.
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Closed, the community can't help here, only the official support can.
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Sorry, this nothing the community can fix. Please ask the support again if they have a backup of the server before it was moved.
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Please contact the support directly, the community can't help you here and the mods also don't have access to your services.
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No, they don't want a screenshot of your card, more likely one from the error message.
Also, please stick to your existing thread, its still the same problem. (merged it)
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A quick google search found this:
Oxide - Solved - Taking damage when hitting my structures
Maybe try disabling PVE?
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Well, this is still the community forum and not the official support. We just don't have access to the services from users. If the ticket system is not working for some reason for you, please contact the support via phone / skype.
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Please contact the support, they should be able to cancel the payment here and you can use it to donate via xbox.
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First of all: I don't own a server of this kind.
Try checking the config files. If the game supports a welcome message, you can usually configure / set them in the settings / a config file. You can access them trough the webinterface or (if available for the game) trough FTP.
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If its still stuck in a restart loop, try a force stop (a button which will show up in the webinterface after a certain amount of time if the server seems to be restarting for too long)
The RCON password should be shown on the dashboard in your webinterface.
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Without further info, we can't help you.
- Did you change anything?
- Any logs available?
- already tried a backup?
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I've gone through the FAQ for this particular issue as well and followed all of those directions, nothing again.
Please contact the support, this is nothing the community can fix.
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It does not for Conan / Ark but it clearly says it during the order process. It's the same during the upgrade process.
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If the file is compatible with the server it should work. Keep in mind, there might be more to do than simply replacing the file. Sometimes you have to edit a config file. Just try it.
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You can extend it trough the MS store app from nitrado, the same way you bought it, just make sure not to buy a new server.
You can not extend servers bought trough the MS store here on the nitrado site. (it's a restriction from microsoft)
