Posts by Drakexz

    I'm sorry, but i can not help you any further. I do not own the game nor do mods here in the forum have access to your service.

    I don't think its the minimal configuration of the server. It is true, servers with a higher slot count will get more ressources allocated but even servers with the minimum of slots should start without any problems.


    Unfortunately you have to wait for the answer of the ticket. Tickes are processed in the order they are received. You can try to call and see if you can speed up the process but i can't promise anything.

    This is not normal and it usually works within 15 minutes after ordering the server. But sometimes there can be a problem which the system can not fix on its own. Therefore you have to create a support ticket to have the staff look at it.



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    "Public Server" is just the name of the server category. If the game allows you to set a password, you can do it. There is no rule to keep the server with or without password.


    Certain games demand more ressources which are not included in the "Public Server Basic", therefore you have to rent at least the "Public Server".

    For a list of the games which can not be run on the "Public Server Basic", see the following link.

    Products | nitrado.net

    You have to contact the support for a refund. I'm not sure if they will refund the money from the remaining server runtime. You could "downgrade" the server to the minimum amount of slots and the shortest runtime and get the left over money refunded. A refund is not always possible, the support can tell you the exact terms. If i'm correct, a refund will also close your account.



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    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

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    London might be blocked due to limited hardware ressources or for other reasons. Please contact the support directly, they should be able to tell you when you can order a server hosted in London again.


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    DE:+49 (0) 721 7540 44 44

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    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

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    Skype: nitrado.net

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    You should be able to transfer the server on your own to a new location. The data should stay, but a restart of the server is obviously necessary. (Im sure, they will only transfer the userdata / savegames and not all the default serverfiles) Im not sure if you will keep the same IP, you might want to contact the support for this information.

    Anyways, it is a computer and there can always be an error so make sure to save the files you want to keep in case something goes wrong.



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    DE:+49 (0) 721 7540 44 44

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    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

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    As xMarcel_x has already mentioned, please contact the support. The community can't help you with this problem.




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    US:+1 775-321-2102

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    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

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    What does it say in the error message you've posted already twice? This here is not the ticket support, its the community forum (help from users for users). So please contact the support via ticket.



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    US:+1 775-321-2102

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    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

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    I've owned a TF2 server for quite some time and metamod/sourcemod was never a problem.

    Keep in mind, Nitrado is using Linux so you have to use the linux version of the mods aswell. In the files for linux, there is no exe file. (I'm assuming, you got the windows version of the mods which won't work)

    I can only recommend the dev versions of the mods, sometimes the stable versions are just not good enough. You can always try the stable version first if you don't trust the dev version but from my expierience, i can say the dev version was never a problem.


    There should also be an option in the webinterface to enable metamod/sourcemod but im not sure whether it is the most recent version or an older one. It's usually better to install it on your own. (upload the files and restart the server, not much work anyways)


    Metamod:Source - Snapshots

    SourceMod: Half-Life 2 Scripting

    I haven't tried it, but it might work.

    On the main page, click on the little eye in the top right corner.


    It will show a list of all available forums. Uncheck the ones you don't want to see and hit submit. If all goes according to my plan, you should only see the selected cateogries (and hopefully also only the unread topics of the selected categories).


    BTW: there is also an option to mark all unread topics as read.

    I usually use this option, at first im opening all the topics i want to read in new tabs an after i'm done, i'm using this option to mark all other topics as read.

    The 1060 is outdated. The current model would be the 2060. (but its more expensive) If the 2060 is too expensive, take look at the 1660. It is slightly faster than the 1060 but not much more expensive.

    For AMD i'd say look for the the RX 590 with 8GB (similar to the 1660) or the Vega 56 with 8GB (from the performance it's in the middle of the 2060 and 1660).


    If you can wait a few days, the new graphics cards from Nvidia, the "super" models like the RTX 2060S will be available and you should see some performance tests. (should be slightly faster than the non S models and also a little bit more expensive than the non-super card)


    Note: If you want to build your own pc NOW, take a look at whats currently available (and not outdated) and but it. Only if the new release of hardware is planned for the next one to two months, its maybe worth waiting (depends on what might be released, it could be only high end graphics cards which don't matter for you). There is always and will always be something around the corner which could be better / faster / cheaper, but why wait? The next release of any hardware will always be faster but after the release is before the release. You could wait until you die and you'd still not have the best product.


    Second Note: If you want to keep using the card for a "long" time, make sure to buy a model with at least 6GB of RAM, 8 is better. More is always better.

    If that's really the case, its not intended. Please contact the support so they can check it and correct if something is wrong.



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    You can not donate money which is already on your own account.

    If you want to donate money to another user, you have to do it while charging your account.


    25_0_28-06-2019_22-20-14.png

    Please contact the support, they should be able to help you or at least cancel the new one so you can extend your existing one.



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    DE:+49 (0) 721 7540 44 44

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    US:+1 775-321-2102

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    Skype: nitrado.net

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    After a few minutes, a "force stopp" button should appear. Press it and the server should stop no matter what. If it works, you can try to start the server again. If the button does not appear or it still doesn't work, please contact the support.



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    DE:+49 (0) 721 7540 44 44

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    US:+1 775-321-2102

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    Skype: nitrado.net

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    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)