Solutions to Nitrado woes (server not showing up, settings not applying/sticking, can't warp to another planet, daily reset)

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

    I think I figured it out issues with Nitrado.


    Issue #1: Manually stopping the server and manually starting the server prevents it from actually showing up in the game.

    Root cause: Not sure if it's Nitrado-specific issue or an Empyrion bug but certain steam api64 dll files aren't loaded for whatever reason. You can see this in the Nitrado website's "Logs" section.

    Solution: After you manually hit "Start Server" and it's allegedly running, hit "Restart server" and it'll pop up.


    Issue #2: Game settings and gameoptions.yaml never "apply." It doesn't matter how much you edit settings through the Nitrado website, or download > edit in Notepad and > reupload, it'll never work and settings will never "stick."

    (Probable) root cause: Nitrado's auto-generated gameoptions.yaml (located in empyrion > Saves > Games > DediGame) is formatted incorrectly. It shows up as literally two very long lines of text and contains curly brackets example: { and }.
    Solution 1a: upload your own gameoptions.yaml with the correct formatting. I've attached my gameoptions.zip for you to work off of. It's 80 lines long. When you do, you have to follow these exact steps:

    1. While the server is running, upload gameoptions.yaml into the empyrion > Saves > Games > DediGame folder.

    2. Hit "Restart server" in the Nitrado panel.

    Solution 1b: If the above doesn't work:

    1. Choose Stop Server via Nitrado website

    2. Choose Start Server via Nitrado website

    3. Upload gameoptions.yaml into the empyrion > Saves > Games > DediGame folder

    4. Choose Restart server via Nitrado website.

    Note: In other words, keep uploading gameoptions.yaml and choose "Restart server" until it works. lol


    Issue #3: Can't warp to another planet in the solar system even though it uses Pentaxid and you're brought back.

    Root cause: TimeoutBootingPfServer: 180 is too short of a window of time for the game and server to generate the playfield.

    Solution:

    1. While the game server is running, go into the dedicated.yaml file via Nitrado located in the main "empyrion" folder.

    2. Edit TimeoutBootingPfServer from 180 to 2000 (via the Nitrado site).

    3. Be sure to re-upload gameoptions.yaml from Issue #2.

    4. Hit "Restart Server".

    Note: After restarting, the game will be correctly set to 2000 but you'll notice it'll still show 180 in the Nitrado file. lol


    Issue #4: This is likely a Nitrado-specific issue. Every morning, it auto-restarts the server around 5:30am EST. Settings are reset upon server restart.

    Solution: You simply have to re-do the above steps daily until Nitrado and/or Empyrion fixes it. lol


    gameoptions.zip

    I tried this fix with a game that I currently have going with some friends. I loaded in after uploading the new .yaml file, and found the options are still as they were before. Does this ONLY work with a new save? Will it work ever with an older (a few days) save? If I have to wipe the server to do this, is there a way to get the Project Eden scenario to work in the dedicated.yaml file? Is there a line in the dedicated.yaml file that tells the server that it is playing MP, Survival and not SP, Survival? I have so many questions, and having a hard pressed time finding the answers to them. Thank you in advance.

    Quote from MSUgirl

    I tried this fix with a game that I currently have going with some friends. I loaded in after uploading the new .yaml file, and found the options are still as they were before. Does this ONLY work with a new save? Will it work ever with an older (a few days) save? If I have to wipe the server to do this, is there a way to get the Project Eden scenario to work in the dedicated.yaml file? Is there a line in the dedicated.yaml file that tells the server that it is playing MP, Survival and not SP, Survival? I have so many questions, and having a hard pressed time finding the answers to them. Thank you in advance.


    Nitrado allows for FTP access. You could try to log in and set the yaml file to Read Only and prevent it from being overwritten. I'm not familiar enough with Project Eden to comment further, though. :(