Webinterface does not work

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
  • Since saturday july 4th i can't enter the webinterface page.

    I received that message in webpage:

    504 Gateway Time-out.

    I want to change my saved game and mods and i can't.

    Please, help me

  • This is a problem only the support can fix.

    Please contact them directly.

    ticket.png Ticket erstellen | Create Support Ticket twitter.png Twitter Status Page:
    phone.png DE: +49 (0) 721 7540 44 44

    +1 775-321-2102
    DE / EN: nitrado.net


    DE: Die Zeiten zu denen die Holtine besetzt ist als auch die Kosten für den Anruf sind der offiziellen Support Seite zu entnehmen.

    US / EN: The support times and the cost for the call can be found on the official support page.

    Support Webseite | Support Page

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.

  • You can also try the following as Support will suggest the same thing...

    (1) Clear cache.

    (2) Try another browser. (use the latest browser version).

    (3) Reboot your Cable modem and/or Router.

    I do not have this issue when accessing the webpanel.

    If you do all the above, do contact Nitrado Support as suggested above.

    At this time, no known issues exist. Could even be specific account related.

    Thank you.