I was under the impression in the previous updates that this issue was resolved. Logged in this morning and everything was fine. Logged out for a few, then relogged and all my containers and some base elements were gone, and I was back at my base instead of the town where I logged out. Restarted the server and logged back in, same situation, except more base elements disappeared and my character was suddenly a different gender and without clothing.
I submitted a previous support ticket about server timezone because I noted that my server was not restarting at the times I set in automated tasks (after some math, I realized it corresponded to Central European Time even though I selected the NY location for my server when I set up my account) and the server is being indexed under Germany on the Battlemetrics site.
Not sure what to do at this point. I would like to submit another ticket, but as my previous ticket hasn't received any response, I"m wondering if there's something else I can do in the meantime. This just happened today, even though the issues reported previously by others in the forums all fall under what seems to have been already resolved.
This is my first time renting a server, so any suggestions or pieces of advice are welcome. I'm starting to think I should have gone with ***REMOVED*** since they've at least been supporting Scum private servers for awhile, but I'm not too familiar with them either.