Server is hanging in loading screen

  • I had the same issue but after many attempts to restart the server I discovered that the server was not fully loaded when trying to log in. The dashboard will say "Server Started" but in fact it has not fully loaded yet. After starting the server, refresh your dashboard window every few minutes. After some time, once the server is ACTUALLY loaded, you will see a user counter and the server's game version pop up on the dashboard. Once the dashboard is showing both a user counter AND the version number, the server is ACTUALLY stated and you can connect. I find it very bad form that Nitrado does not have some message on the dashboard to tell you this but I guess they don't care much. Also you need to make sure that you have EAC activated on the server configuration, and also on the game client of each user tying to connect.


    Hope this helps you as Nitrado doesn't seem to care enough to respond to these threads and give you the info. :(

  • natpoho these are the community support forums. Us mod do not hace access to your servers or account. We work together as a community to fix issues some issues may require a support ticket. If a thread doesn't get answered its not that Nitrado doesn't care it could be simply the community like yourself didnt have an asnwer at that time. Again i do apologize that you weren't happy with no one replying.

  • I am having the same issue, and it takes so long for the server to restart, i also run a server from home and that server restarts in 30 seconds, but it seems my nitrado server takes 5 or more minutes. These servers are not hardware intensive by any means, and it taking so long when i can start it in 30 seconds on an old laptop is just unacceptable as a server host.

    Nitrado needs to find out why they are taking so long to restart and correct that issue. Nitrado also needs to update their dashboard to properly reflect that the server has not completed startup, maybe say running once the startup is complete.

    I am disappointed that I am able to host a server from home on a 6 year old laptop much more efficiently than the server host I am paying for.

  • OK im having serious issues... First i could not get to the moon in the game... SO i reloaded the server, Set it up like before and tried to load in...

    Well i got to the selection screen of which planet and chose one.. then it hangs there on LOADING... i had it going for 25 minutes...

    HELP PLEASE!!!?(

    There is The cutting edge... the bleeding edge... then there is the Stark Edge!

  • I am getting corrupted Playfields. What does this mean? I've tried starting on a couple planets, each time I get


    27-16:34:35.156 12_34 -WRN- Removing client id 5 from connect waiting list because target playfield Eutym is corrupted

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  • Hey all!


    Can confirm that I wasn't able to join the server I got the same thing, infinite loading screen and corrupted playfield in the logs.


    /Merged the threads I could find and made it a mega thread as well as pinning it.


    Looking into this right now.


    ---

    UPDATE #1

    Appears to be an issue with the game server itself, developers are looking into a fix.

    I did just install a fresh server and it launched fine, was able to connect and spawn in, in-game. [I landed on a hill and it rolled away from me :( ]

    The suggested solution is to restart the server until you're able to connect for now.


    Source#1 (Below) / Source#2 (Not screenshotted)


    /ThreadClosed while we wait for a patch. :)

  • Mekki

    Closed the thread.