Ark Server Keeps Crashing and I have to constantly Restart It

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  • Hello,


    I just recently bought a server for me and my friends. However, we have run into an issue where the server randomly crashes throughout the day, and we have to manually restart it to fix it. We made the server auto restart at certain intervals thinking it would help. The server still freezes and kicks everyone out. Our only solution has been manually restarting it. It has been happening so often, that it discourages us to play at times. Thanks for helping out.:/

  • i have the same problems, it begins 3 days ago! I have onpened support ticket 2 days ago, and still no answer. I am thinking on ask money back.

    As I asked above are you getting any crash errors in the logs? Also which problem are you referring to the breeding or the crashing. It helps to clarify when making a post on a thread so us as a community can try to figure out what's causing it.

  • LowLevelFatalError [File:F:\build\Live311Jenkins\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

    Ran out of memory allocating 917504 bytes with alignment 0



    VERSION: 311.209

    KERNELBASE.dll!UnknownFunction (0x00007ff8522f9129) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b3e3e37a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b3e0b5b9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b3e3161a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b3e0a3ec) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b43bb299) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b44832c3) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b447c598) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b50e3c4e) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b420de59) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b445cac9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b4455f75) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b43c1f21) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b24bf0e2) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b24bae2c) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b24c009a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b24c01e9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7b5429139) + 0 bytes [UnknownFile:0]

    KERNEL32.DLL!UnknownFunction (0x00007ff852e07974) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ff85589a271) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ff85589a271) + 0 bytes [UnknownFile:0]

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    i have the same problems, it begins 3 days ago! I have onpened support ticket 2 days ago, and still no answer. I am thinking on ask money back.

    As I asked above are you getting any crash errors in the logs? Also which problem are you referring to the breeding or the crashing. It helps to clarify when making a post on a thread so us as a community can try to figure out what's causing it.

  • I don't know how to clear all them out. I been trying to get close to the areas where they are and tried Cheat KillAOE pawn 500


    But there are so many that they die, their carcasses are laying on ground then I time out

  • IshukRahl are you getting any crash errors in your logs? Support is also aware of the weird unclaimed dino issue. Its being looked at


    almando this error requires support. I see you said above you already have a support ticket in. Im sorry that its taking longer than usual for tickets to be looked at. I promise it will get worked on and the issue taken care of.

  • I have the same issue and I've sent an email to support along with my crash logs. I crash at least once a day, often more, and it happens even if there's only 1 player on my server.

    Every crashlog seems to indicate a memory-related crash. Here's my latest one:


    LowLevelFatalError [File:F:\build\Live311Jenkins\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

    Ran out of memory allocating 135168 bytes with alignment 0

    VERSION: 311.99

    UnknownModule!UnknownFunction (0x00007ffa8e9a5299) + 0 bytes [UnknownFile:0]

    UnknownModule!UnknownFunction (0x00690067006e0045) + 0 bytes [UnknownFile:0]

    UnknownModule!UnknownFunction (0x00007ff6cd5c0a30) + 0 bytes [UnknownFile:0]

    UnknownModule!UnknownFunction (0x00007ff6cd5c0a30) + 0 bytes [UnknownFile:0]

  • Same issue anyone get a solve yet


    LowLevelFatalError [File:F:\build\Live311Jenkins\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

    Ran out of memory allocating 2293760 bytes with alignment 0



    VERSION: 311.209

    KERNELBASE.dll!UnknownFunction (0x00007ffe520b9179) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c639e37a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c636b5b9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c639161a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c636a3ec) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c691b299) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c69e32c3) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c69dc598) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c7643c4e) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c676de59) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c69bcac9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c69b5f75) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c6921f21) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c4a1f0e2) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c4a1ae2c) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c4a2009a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c4a201e9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6c7989139) + 0 bytes [UnknownFile:0]

    KERNEL32.DLL!UnknownFunction (0x00007ffe55527974) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ffe5602a261) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ffe5602a261) + 0 bytes [UnknownFile:0]

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  • I don't know how to clear all them out. I been trying to get close to the areas where they are and tried Cheat KillAOE pawn 500


    But there are so many that they die, their carcasses are laying on ground then I time out

    as a temp fix use the engine settings to disable the ovi spawns and set up a di o wipe via the general settings section.


    This will eliminate the already spawned ones and stop more from spawning in.


    Have you adjusted any of the existing dino spawn rates ?

  • Same problem
    Every crashlog seems to indicate a memory-related crash:it begins 4 days ago!

    LowLevelFatalError [File:F:\build\Live311Jenkins\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

    Ran out of memory allocating 262144 bytes with alignment 0



    VERSION: 311.99

    KERNELBASE.dll!UnknownFunction (0x00007ff8522f9129) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6436fcdba) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6436c9ff9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6436f005a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6436c8e2c) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff643c79c79) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff643d41cc9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff643d3af48) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff6449a25ce) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff643acc839) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff643d1b479) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff643d14925) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff643c80901) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff641d7f0b2) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff641d7adfc) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff641d8006a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff641d801b9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff644ce6649) + 0 bytes [UnknownFile:0]

    KERNEL32.DLL!UnknownFunction (0x00007ff852e07974) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ff85589a271) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ff85589a271) + 0 bytes [UnknownFile:0]

    慌瑳删灥楬慣整⁤捁潴⁲汐祡牥慐湷敔瑳䵟污彥彃വ䰊獡⁴敒潭整䘠湵瑣潩汃敩瑮捁䝫潯䵤癯൥

  • Massbreeds are best fixed this way:


    cheat gmsummon “argent_character_bp_c” 1

    Unclaim the argentavis

    Look at the argentavis and then type:

    Cheat destroytribedinos


    Alll unclaimed dinos will be destroyed. No need to manually kill the massbreeding dinos or having to be anywhere near them. Trust me, we have handled quite a few massbreeding situations in our cluster.


    After you did cheat destroytribedinos, go to the location and fix the breeding problem (original breeding pair that started the massbreed) and if said dino mates and lays eggs. You need to manually pick up all the eggs from the massbreed.

  • same for me ....

    Fatal error!




    VERSION: 311.209

    ShooterGameServer.exe!ACharacter::PreReplication() (0x00007ff716c7aa88) + 380 bytes [f:\build\live311jenkins\engine\source\runtime\engine\private\character.cpp:1487]

    ShooterGameServer.exe!APrimalCharacter::PreReplication() (0x00007ff7150e5f9d) + 0 bytes [f:\build\live311jenkins\projects\shootergame\source\shootergame\private\primalcharacter.cpp:4593]

    ShooterGameServer.exe!FParallelNetConnectionTask::PreparePriorityLists() (0x00007ff716dc17c0) + 37 bytes [f:\build\live311jenkins\engine\source\runtime\engine\private\networkdriver.cpp:2602]

    ShooterGameServer.exe!TGraphTask<FParallelNetConnectionTask>::ExecuteTask() (0x00007ff716dcab4c) + 0 bytes [f:\build\live311jenkins\engine\source\runtime\core\public\async\taskgraphinterfaces.h:876]

    ShooterGameServer.exe!FTaskThreadAnyThread::ProcessTasks() (0x00007ff7166d1227) + 0 bytes [f:\build\live311jenkins\engine\source\runtime\core\private\async\taskgraph.cpp:1257]

    ShooterGameServer.exe!FTaskThreadAnyThread::ProcessTasksUntilQuit() (0x00007ff7166d106d) + 0 bytes [f:\build\live311jenkins\engine\source\runtime\core\private\async\taskgraph.cpp:1150]

    ShooterGameServer.exe!FTaskThreadBase::Run() (0x00007ff7166d032c) + 0 bytes [f:\build\live311jenkins\engine\source\runtime\core\private\async\taskgraph.cpp:622]

    ShooterGameServer.exe!FRunnableThreadWin::Run() (0x00007ff7167863af) + 0 bytes [f:\build\live311jenkins\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:73]

    ShooterGameServer.exe!FRunnableThreadWin::GuardedRun() (0x00007ff7167862a8) + 8 bytes [f:\build\live311jenkins\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:26]

    KERNEL32.DLL!UnknownFunction (0x00007ff9aad97974) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ff9ac8fa271) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ff9ac8fa271) + 0 bytes [UnknownFile:0]

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