My server just keeps restarting and shutting down. How do i fix this?
Atlas
- KrnKLivewire88
- Thread is marked as Resolved.
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Hello
You could try to force stop the server on the web interface wait a few minutes then restart again if the problem still persists you will have to submit a support ticket.
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Thanks i tried the force stop but it didnt work. I also submitted a ticket almost 24 hours ago and have called the helpline probably 15 to 25 times and no response yet.
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Make sure youre calling during the open house for the hot line. There may be a line but stick with it. And sorry about the ticket its taking a little longer at the moment to work through tickets.
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Ive called when they were open if they are helping someone then it automatically hangs up on you it doesnt give you a waiting list.
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Any known fixes for this? As my server is also stuck in a restart loop.
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5 days later, still no fix. Called and they say they don't know how to fix it and need to escalate the ticket. That was 4 days ago. So now I am paying for a broken server. Nice nitrado!
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Hello
You could try to force stop the server on the web interface wait a few minutes then restart again if the problem still persists you will have to submit a support ticket.
Hello, sorry that you are having issues. As already suggested by a moderator. If you have not done so, please do. Mods have no access to accounts or servers. Thank you.