255 ping!

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
  • I am running an ark cluster on PS4 - We were in the middle of playing on our server everything was fine for hours and all of a sudden everyone starts hitting 255 ping, so I try to fix the issue by restarting the server and when i try to join back in i just keep getting time out error. It's not just myself who can not join its everyone, it says 0/50 players online and everyone in my discord is complaining to me to fix the server. I have been trying to contact nitrado through usa phone line and it keeps saying there busy with costumers... its close to closing time and I'm just assuming but it feels like there not even working today! what should i do?

    I also tried a new save data the outcome is still the same.