SCUM server not working properly...

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  • Just got a couple of responses to my ticket from Nitrado Support.

    They have advised the technical dept is aware of the issue and they will update as soon as resolved.

    I then questioned about the rental time owed for not being able to use the server and they confirmed we will get the time back.

    Still a waiting game but hopefully they are working hard behind the scenes...I hope.

  • Hello

    As for refunds or any compensation that all has to be done through support I cannot give you a definite answer on that question

    I wont really want a refund If I will be able to get my time back for the days I was unable to play on my server that I payed for

    I asked that question in my ticket and they responded saying that we will get the time back.

    Either way though, if not resolved today ill be moving back to a competitor as I'm not putting up with the lack of support again if any issues occur going forward.

  • Wait so these scum servers will be fixed eventually and will be working because if that I will gladly purchase it again

    Of course, unfortunately Nitrado's communication has just been poor. Eventually it will be fixed It would just be nice for them to keep us updated rather than leave us in the dark.

    EDIT: Just noticed all the settings are now on the control panel, and my settings are now saving too!

    Just testing it out now!

  • hi there i also have supported scum from day one i have been waiting for another provider ather than gportal , i brought a server for 64 slots and it started ok straight away we then changed the max puppets and it worked very well we then changed the server name and it logged us all in with no clothes andd all medium stats ? so we reinstalled the server to find we couldnt set any settings at all not even set the server name so we opened up a live chat to be told its a performance issue and it will take 25 mins to do, then told he cant do it need to go higher , so we asked for him to cancel server and we will just ordered another to have it completely fail on us ive waied and sent 3 tickets to no reply ive msg leva opaki ? today at 3pm i was finaly 33 hours later able to name my server so i upgraded to max pakage spending nearly 150 to find server is failing now after caracter creation im gettin database error plz help me sorry not good at wreiting

  • Right im partially happy now as can at least use my server and configure settings.

    Will be fully happy once the AdminList etc has been implemented!

    EDIT: One problem I have noticed. Battlemetrics is listing the IP/PORT of my server as, whereas Nitrado control panel says ??