I am french . My english is bad but : When I try to connect to my server it says "connection timed out" since yesterday. I have open a ticket but no answer. Can you help me?
Thank you
ID-utilisateur
881067
server :46.251.235.192:25600
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I am french . My english is bad but : When I try to connect to my server it says "connection timed out" since yesterday. I have open a ticket but no answer. Can you help me?
Thank you
ID-utilisateur
881067
server :46.251.235.192:25600
I am french . My english is bad but : When I try to connect to my server it says "connection timed out" since yesterday. I have open a ticket but no answer. Can you help me?
Thank you
ID-utilisateur
881067
server :46.251.235.192:25600
Hello.
I reached out and they said a response was sent out yesterday evening. Could you please check your email and spam folder just in case.
I have received one email but no answer for my problem. My friends and me can't connect to the server.
Email from Nitrado:
QuoteBonjour,
Merci pour votre demande de support.
Vous pouvez nous fournir : (à effectuer au moment où les lags se produisent).
- Tracert avec WINMTR >> Tuto : Tracert — Nitradopedia FR
- Avec date et heure
- Votre IP >> Quelle est mon adresse IP? Outils de l'adresse IP et davantage
They did provide a reply. You just posted it. They want you to do a trace route. They need this information to move forward in troubleshooting.
Nothing us Moderators in the forums can do for you. You have a ticket, do what they are asking, reply in the ticket and they will be able to move forward.
As the ticket says "
"
Please be patient. They can only help you, not the Forum Moderators as we do not have access to your server.
Thank you.