I am french . My english is bad but : When I try to connect to my server it says "connection timed out" since yesterday. I have open a ticket but no answer. Can you help me?
Thank you
ID-utilisateur
881067
server :46.251.235.192:25600
Server connection timed out
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- Alpha
- genahem
- Thread is marked as Resolved.
Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
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I am french . My english is bad but : When I try to connect to my server it says "connection timed out" since yesterday. I have open a ticket but no answer. Can you help me?
Thank you
ID-utilisateur
881067
server :46.251.235.192:25600
Hello.
I reached out and they said a response was sent out yesterday evening. Could you please check your email and spam folder just in case.
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They did provide a reply. You just posted it. They want you to do a trace route. They need this information to move forward in troubleshooting.
Nothing us Moderators in the forums can do for you. You have a ticket, do what they are asking, reply in the ticket and they will be able to move forward.
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As the ticket says "
"
Please be patient. They can only help you, not the Forum Moderators as we do not have access to your server.
Thank you.
