Okay so let me start from the beginning. I bought the server. The server
installs. I change the settings to the server. Change the name, passwords etc.
I do NOT mess with any settings that would mess up the connection with xbox
like, the engine and all that. ONLY typical settings like pvp, pve etc. IN fact
almost NO settings are changed. I DO in fact connect to the server. HOWEVER,
every like 15-30 minutes the our characters will freeze, and we will be booted
from the server. I think the message might say "you have timed out". Maybe. Or
something else. The messages ive been getting are "timed out, cannot connect
to host, or unusual error" I believe. Well the server kicks us out. Before I
do anything on the web interface, ill refresh the server list on my xbox. My
server will still be up and will say it has active players. "1/10 or 3/10"
however many people were just on it before we got kicked. So we try to rejoin
and it simply wont let us. Therefor I open the web interface and reset the
server. SOMETIMES it works again and repeats the process after another 15-30
minutes. AND SOMETIMES it wont ever work again. It will either be stuck on
"Restarting the server, or shutting down" Once it starts back up eventually
like an hour later, WE STILL wont be able to join so I decided on these times
to REINSTALL. Ive done that twice maybe three times now. WHY IS THIS AN ISSUE.
I Payed for a service in which is not properly working. PLEASE HELP. it is
unplayable and the worst experience Ive had renting servers. Not to mention
REINSTALLING MEANS LOOSING ALL DATA.
YES I HAVE SUBMITTED A TICKET, AND GOD ONLY KNOWS HOW LONG IT WILL BE BEFORE IT IS REVIEWED AND THEN REPLIED. THEN BY THEN ALL THE TIME I PAYED FOR WILL HAVE BEEN WASTED
This part is very important. NOT ONLY is all this going on, but I decided to check the forums right? I commented on someones thread WHICH THEY POSTED NOT ME. I got in trouble for agreeing to the SAME EXACT PROBLEM WITH THE SAME EXACT PURCHASE FOR THE SAME EXACT DEVICE AND GAME SERVER. IMAGINE THAT. lmao