I accidentally bought a PC server without realising you had to download some App to actually purchase a Xbox server is there any chance I can be refunded in order for me to purchase a Xbox server? It would be much appreciated.
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Please contact the support. Ordering or extending the runtime for a XBOX server is different compared to a PC server. The support can tell you exactly what to do.
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DE: +49 (0) 721 7540 44 44
US: +1 775-321-2102
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DE: Die Zeiten zu denen die Holtine besetzt ist als auch die Kosten für den Anruf sind der offiziellen Support Seite zu entnehmen.
US / EN: The support times and the cost for the call can be found on the official support page.
They've refunded the credits back to my Nitrado account but now I can't purchase an xbox account because the balance is left on the website?
Sorry that you were not advised that.
Credits for a PC are credited to where they were purchased through which in this case was a PC and credited back to the site account. Xbox is purchased through the App which is a purchase from MS. They are not from the same company.
Thank you all for the assistance. They responded back to my trouble ticket and fixed my issue.