Why can we kick/Ban toxic people from our Private servers yet ?

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  • Honestly why have you launched servers if admins of the servers dont have even the basic tools to enable server control....

    Im paying a premium for nothing really. So please get this fixed ASAP or well i guess you will loose my 200 buks a month going forwards.:thumbdown:

  • Honestly why have you launched servers if admins of the servers dont have even the basic tools to enable server control....

    Im paying a premium for nothing really. So please get this fixed ASAP or well i guess you will loose my 200 buks a month going forwards.:thumbdown:

    I agree, just because donkey crew treats it's customers in this manner, does not mean you guys need to as well, all it takes is some intelligent forethought

  • Rondeau04

    Changed the title of the thread from “Why can we kick/Ban toxic shits from our Private servers yet ?” to “Why can we kick/Ban toxic people from our Private servers yet ?”.
  • As mentioned in other thread, the game is new which also means limited access to server and configurations. As they are released, if Nitrado can build interfaces into them, they will.

    Looks like though with this game the configs will be different.


    In time.

  • As mentioned in other thread, the game is new which also means limited access to server and configurations. As they are released, if Nitrado can build interfaces into them, they will.

    Looks like though with this game the configs will be different.


    In time.

    Understandable, but you could at least keep us updated about our service, is not too much to ask

  • Not sure what you are referring to specifically.

    Nitrado is a Game Server host. They provide the Hardware. If they are say swapping out a hard-drive and is planned, they do email the customer.

    As for the games its really what a Community Support Forum can assist with. Also Nitrado does post if they are aware of updates on their support Twitter page. Also as tings are release they update their Wiki. Which I see has some things added for Oasis.


    This forum is not for that.

    Also the moderators have no access to servers or accounts.


    Feel free to submit a ticket to Nitrado Support and suggest specifically what you might be looking for.

    Link: Support | nitrado.net


    Thank you.


  • I will explain it further then, you know when your servers are offline, you can let us know why, i wake up this morning to a server in continual reboot, a quick 2 minute post saying the update has caused the downtime would be very helpful, and make us feel as if you guys are there for customer support, instead of ignoring us like the developers of this title do.

  • Unfortunately Moderators do not know this information.

    But I know when Nitrado is aware either they update their Twitter or they post a message in the WebUI of your server. It could have been being this is a new game they wanted to fix them asap and missed the message.

  • I just got a response from the devs saying, "it is planned and most likely will be available in the next patch. Sorry for inconvenience"

    so hopefully we get it soon, and can clean our servers up.

  • I just got a response from the devs saying, "it is planned and most likely will be available in the next patch. Sorry for inconvenience"

    so hopefully we get it soon, and can clean our servers up.

    Glad to hear it! Now that the server team isn't dealing with official crashing every 5 minutes, hopefully we'll get some love. The balance changes they've said were the focus next week shouldnt involve the server team.