Server timed out/ lost connection when joining

Seth16225 · May 21st 2020

So basically I am playing on an ark server using the crystal isles modded map with primal fear mod installed. Most parts of crystal isles loads in ok, a bit laggy, but ok. But some parts of the map like the top right just crash and now I can't join my server. When I join the server, I wait through the whole loading screen without issue, then once I transition into getting into the game, there's a black screen and I lose connection to the host.

I think it's that part of the map is quite laggy, and if I don't load in within a few seconds, I time out. In single player, the map and mods work fine, so I think its server side. Is there a way to disable timing out or something?

DOAGEN · May 21st 2020

Its not server side. In the CI discord someone actually already mentioned this a few times. The map also needs to be optimized, although doenst matter being its becoming a DLC in a few days and WC will be doing whatever they want to it.

Your profile probably is corrupted. Since this is PC, you can copy the ARK server to your PC using Filezilla/FTP. Find your profile SteamUID. Delete it from the server. Then the backup one, rename it so it is now the profile. You have to shut down the server first for ~5m before doing this.

This is normal ARK behavior. Referring to the corrupted/disconnect issue. Sometimes rebooting the server also works. Or rebooting your cable modem/router.

Also this map does not work well at all with older or PCs not beefed up (not saying your isnt-just so others read this).

Seth16225 · May 22nd 2020

I am not that experienced with servers and the files associated, so I need a little more guidence.

So let me get this straight, are we trying to use a previous backup's player profile, so that the players will stop rendering those chunks that keep crashing?

DOAGEN · May 22nd 2020

At this point, it wouldnt matter, that profile backup already has been overwritten.

If rebooting the server did not fix it, you will need to do a backup recovery.

Seth16225 · May 22nd 2020

Hmm, I am wondering if there's a way to teleport an offline player to another position or edit their positon on the map.

My friends are fine on the server since they aren't in the laggy location. So, I think the server its self is still fine. I am wondering if there's a way to only move my bodies location, or restore my character only.

DOAGEN · May 22nd 2020

No, you can not edit, move an offline player.

You could delete your profile, and its backup then connect to the server and create a new one. Then as admin you would need to force yourself back into your tribe.

Seth16225 · May 22nd 2020

is there a way to just download the backup files instead of actually putting the backup active on the server straight away?

DOAGEN · May 22nd 2020

Yes, via FTP.

https://wiki.nitrado.net/en/backup_game_saves_locally_in_ark:_survival_evolved

I end up backing up the entire ARK directory because mods create additional files at times, along with I like to keep the logs and ini.

Seth16225 · Friday, 7:12 pm

These steps seem to just locally backup the current save, which has my corrupted character. Is there a way to use the backups from lets say a few days ago, and take that player data (that isn't corrupted) and get that locally?

DOAGEN · Friday, 7:16 pm

Nope, those are not available for download.

The mapfile is via FTP as you saw. As for the profile, no. You would need to delete the profile, create a new character, then force that player back in the tribe. All the ARK admins have been doing that for some time.

I, myself run my own FTP backups weekly so I do have somewhat of a fresh profile back up.

Seth16225 · Friday, 7:30 pm

In the future, what maps are stable and won't lead to this timed out/lost of connection. Are all of the official maps fine? like ragnarok etc.,?

DOAGEN · Friday, 7:35 pm

I am unable to comment as the game has its own issues, as with any map, mod or game.

I can only share by personal experience-

I have run several maps in the last 3+ years. All have had their own issues. Really doesnt matter if DLC or modded map.

Server timed out/ lost connection when joining

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