Cant add credits to my wallet

Become part of a great team that has nothing less as its goal than to be the world's best game server provider. Keep facing new, challenging and exciting tasks at a company that values your opinion.


open positions @ Nitrado
  • Hello, i know in a forum cant solve this problem, but nitrado had already too much threads with the problem of "cant charge credits", why nitrado dont solve this?
    btw im trying to charge more credits, and me and my friends are happy with the experience playing on nitrado servers, but how i do the payment if the same system dont let me pay?
    Is this a one time experience and never come back? :(
    Salute

  • As a sidenote to Rondeau04s answer: your problem might be a "unique" combination of the payment provider, your payment data, the country you are in etc...

    Sorry, but there is not a single fix for all those problems and thats the reason you have to contact the support.

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.

  • yeah it might be unique, but my question here is why i can contract the service with no problems and the renew its a problem?
    it should be more easy to renew than contract

    For additional and unnecesary information im on "latam trying to pay with MXN"

    i send a ticket so lets wait, have good day :)