Paid for a pre-ordered LO server. Checked account, and it is now gone and no refund. Filed a support ticket and waiting on reply. But, main questions I have at the moment is why no contact before it was deleted, and why no refund, since I am sure Nitrado knew the service had not been setup.
Pre-ordered Server
- Kodacan
- Thread is marked as Resolved.
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Hello,
Sorry for your experience.
Unfortunately Moderators have no access to accounts or servers therefor unable to further investigate. You reaching out to Nitrado Support was the best and recommended thing to do.
Please be patient until they respond.
Thank you.
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Were you able to set your server up?
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Same. Very poor roll out. This is my first experience with Nitado as a provider, and I am so far not very impressed. Granted this is a Pre-Release game and service from a small studio,but still.. IMNSHO don't provide a service you cannot support...
No, have not been able to get it working. Support ticket told me to do what I had already done. But no help from Nitrado or Donkey, and now am on day 2 of 30 days and no access and no help
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Same problem. My server time is down to 26 days. I sent a ticket to Nitrado and they replied today that they couldn't help me? If that's the case, why would anyone want to get a server with them?
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How long do U wait to a ordered server ?
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How long do U wait to a ordered server ?
so far almost 2 months, still waiting
