Help with ARK Remote Admin

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  • Hello everyone. New Nitrado user here.

    Recently, I started up an ARK server for my friends and I to play on.
    I had a Rust server a few months ago and was able to get the rcon admin tool to work with relative ease, but I cannot get it to connect to my Ark server.

    Rcon is enabled in the gamesettings.ini, I've got what I think is the correct query port as per Nitrado's query port list but it is not connecting. It keeps telling me to check host/port. Has anyone else had issues with this? Thanks much.

    Also, one of my friends now has a 30 minute respawn timer and I don't see that any of the game settings have been changed. I am stumped.