Today I bought an ark server, but neither I or my friends can join. The server is also showing 0/0 players instead of 0/10. If we try to join we get the message 'unable to query server info for invite.' No where can I find the answer to this issue. I tried to reinstall it, delete all mods but nothing seems to work. When we go to the engine settings it gives some kind of error (that you can see on the image), but I can't find where this error comes from. We tried calling Nitrado support through skype but none pick up.
Did someone here got the same problem and found out an solution?
Thanks for reading.